Job Summary:
To provide quality, professional and profitable after-sales support to the Emerson customer base in the Middle East & Africa for all Emerson Pressure Management products!
In This Role, Your Responsibilities Will Be:
- Day to day Depot and Field service of Values
- Receiving inspection of incoming valves and maintaining valve register.
- Disassembly, cleanup, and evaluation of parts.
- Assembly of new equipment or repaired equipment.
- Calibration, testing and troubleshooting of valves as well as measurement and valve related instruments.
- Knowledge in International standards API527, API 576, API 2000, ASME Sec XIII, NBIC etc.
- Documentation of repair / testing / assembly activities – cause of failure, actions taken, parts used, labor hours, etc.
- Diligently complete timesheets, site visit reports and all other documentation in a timely manner and in line with Emerson internal procedures.
- Handling measuring tools Vernier caliper, height gauge & etc.
- Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process related problems
- Nameplate stamping and tagging.
- Boxing / shipping of old and new parts. Crating and packaging when required.
- Final inspection and completion of inspection report.
- Signing and documenting date compliance sheets.
- Participation in field service calls, as required, at customer sites. May require overnight stays from time to time.
- Responsible for personal safety and those around them. Can maintain excellent housekeeping standards.
- Participation and involvement in Safety, Quality and Activities Committees. Other duties as assigned.
Who you are?
- Customer Focus: Understands and anticipates customer needs to ensure high satisfaction.
- Solution Oriented: You naturally look for practical ways to overcome challenges
- Analytical: You enjoy analyzing data, spotting trends, and turning insights into action.
- Collaborative: You work well across teams and value the power of collective effort.
- Change Driver: You aren’t afraid to challenge the status quo and proactively lead improvements to processes, systems, and tools
For this Role, You Will Need:
- High school or Mechanical related associate degree a plus
- Minimum 5-8 years of experience in reputed industry
- Strong Depot service background and solid experience with Valves products preferred. Other products experience will be added advantage.
- Read and Understand Technical Documents, Procedures, Data sheet, MSDS & etc.
- Effective communications in English written and verbal.
- Basic skills in operating, MS Word, MS Excel, and other computer software
.
Preferred Qualifications that Set You Apart:
- Service/Assembly/Overall experience for Safety valves, Pressure Regulators and Tank Product.
- Forklift license Overhead crane License
Our Culture & Commitment to You!
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from phenomenal teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training .
