Looking to be part of an innovative and dynamic team? Why not join the Europe, Middle East & Africa Service Provider team at Cisco? There has never been a better time than now to be a part of the Service Provider (SP) industry. Over the last two years, we have seen the acceleration of the digital economy. The role of SPs has never been more important in keeping organizations and customers connected. SPs have proven resilience as they quickly adapted to the sudden shifts in demand and will continue to be the backbone of emerging societies, markets, and industries. As we move forward, they will continue to evolve their strategies to meet shifting customer needs and expectations, providing secure, resilient, balanced, and reliably connected purpose-centric ecosystems. Join us! Be part of an incredible team where you can help build the bridge to possible.
Cisco seeks a Solutions Engineer to partner with our Account Manager in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs.
Solutions Engineer at Cisco is a key technical role to drive customer digital transformation. You will be a customer-focused technical sales professional who ensures that relevant technical information and guidance is provided to the customer, focusing on customer success and aligned outcomes.
Your Impact
- Gain access to the broad palette of Cisco technologies and applications in the Service Provider market, DC, Security and IT technologies.
- Direct account and partner responsibilities. Stay abreast of relevant competitive solutions, products and services.
- Provide technical and sales support for accounts in assigned territory. Perform technical presentations for customers, partners and prospects.
- Assist with the development of formal sales plans and proposals for assigned opportunities.
- Lead Pre-sale support including quote, network design, technical and financial proposal, pre-sale testing support etc.
- Demonstrate technical solutions including Cross-architectural solutions covering Service Provider Routing, Service Provider Mobility, Cloud Compute, Data Center Routing and Switching, Security, Automation and more.
- In addition to technical aptitude and competency, you will possess the ability to learn quickly and stay current on networking trends
Minimum Qualifications
- Thorough understanding of Service Provider Network Architecture and Expert level knowledge in Data Center technologies.
- 5+ years of shown success in designing end to end large complex network to meet Service Providers Data Center and Security requirements.
- The Solutions Engineer should possess a proven track record in Cisco networking solutions, including LAN, WiFi, and SD-WAN, and expertise in at least one of our key technical areas: Cloud/AI, virtualization, Collaboration or Security.
- Have in-depth knowledge of AI Data Center products like Nexus, ACI, UCS, GPU, Storage or for Cisco Competitor Products.
- Thorough expert of protocols like VOQ, VDC, VPC, FABRIC PATH, VXLAN, OTV, SAN, VSA; FCIP, FCOE, N1000V, ROCv2.
- Have software programming skills and its usage with Cisco APIs.
- Knowledge and understanding of Software Automation evolution, Micro-Services architecture, and Container networking.
- Strong IT infrastructure skill set including Storage Area Networks, Server technologies, Virtualization, Networking, Enterprise Applications, Systems Management, Windows Server and Linux operation system expertise.
- Expert of security technologies, digital certificates, X.509, IPSec, TLS, SSL. Expert of security products like ISE, FirePower, AMP, SourceFire, StealthWatch, ASAs.
- Cisco Digital Network Architecture, SD Access.
- Excellent written and verbal communication, listening, and strong presentation skills in English.
- Ability to work effectively and add value as a team member. Demonstrate technical knowledge and consultative skills to customer executives.
- Strong problem-solving skills: ability to assess a problem and determine an effective course of action.
- Can work under minimum supervision and under pressure.
- Self-motivated, fast learner and has initiatives.
- Capabilities to have strategic thinking to address customer concern and to support customer business growth.
- Customer oriented attitude.
- BS/BA (Electrical Engineering/Computer Science) or equivalent from reputable university.
Preferred Qualifications
- CCIE DC certifications, Microsoft Azure certification, Google Cloud certification, AWS certification or equivalent is preferred.
- Cisco DevNet Certification.
- Presales experience working with telecom/service provider customers.
- Strong understanding of adjacent technologies/architecture such as service provider routing, mobility, optical.
- Skilled in understanding the customers’ business drivers and aligning these to Cisco solutions.
- Negotiation skills to craft solutions that are beneficial to our customers and Cisco.
- Have hands on experience in routing and switching products.
- Capabilities to work with various non-technical groups (finance, legal, Post sales).
- Capabilities to lead a group of people with various technical background.
- Fluency in Arabic language.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with
empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
