Position Objective:
Technology Business Support Specialist responsible for aligning business needs with technology strategies, ensuring governance, budget control, process automation, and supporting AI and advanced technology initiatives.
Job Description & Responsibilities:
Ensure compliance with company policies, industry regulations, and technology governance frameworks, providing expert guidance to AI and advanced technology teams on governance best practices.
Lead and optimize complex process automation initiatives, implementing approval workflows and digital transformation solutions to drive operational efficiency and cost-effectiveness.
Oversee sector budgets, manage procurement processes (PRs & POs), monitor expenses, and ensure optimal resource allocation in coordination with finance and procurement teams.
Develop, implement, and enforce comprehensive data governance policies to ensure high-quality data management aligned with strategic business objectives.
Generate advanced reports and dashboards using BI tools (Power BI, Tableau) to analyze performance, identify trends, and support strategic decision-making.
Provide subject-matter expertise in financial management, procurement, workflow automation, digital transformation, data governance frameworks, and emerging technologies.
Serve as a key liaison with senior stakeholders, driving cross-functional collaboration and ensuring alignment between business and IT strategies.
Qualifications & Experience:
Bachelor’s degree in Business Administration, Finance, Management Information Systems, Computer Science, or a related field.
7+ years of experience in technology governance, budgeting, procurement, outsourcing/vendor management, contracts management, legal review of vendor agreements, and business/IT alignment.
Proven track record in the tech industry or a similar fast-paced environment.
Proficiency in MS Office Suite.
Strong command of written and spoken English and Arabic.
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