Job Description:
Job Summary
The SAP SuccessFactors Talent Management Expert is responsible for leading the implementation and optimization of the Talent Suite modules, including Performance & Goals, Succession Planning, Career Development Planning, and Learning (if applicable). This role requires deep understanding of talent processes and hands-on configuration expertise in the SAP SuccessFactors environment.
The Expert will oversee the full lifecycle of implementations— from blueprinting to post-go-live support— while engaging directly with HR stakeholders to align system capabilities with organizational goals.
The role also includes leading cross-functional teams, ensuring proper integration with other SAP modules (especially Employee Central), and maintaining high-quality documentation and governance. Strong client-facing experience is essential.
Key Responsibilities
- Lead end-to-end implementation and rollout of SuccessFactors Talent modules
- Manage project plans, resources, and timelines across multiple clients
- Conduct requirement workshops and translate business needs into system design
- Configure modules such as Performance, Goals, Succession, and Development Planning
- Collaborate with Employee Central and integration teams to ensure alignment
- Handle test planning, defect management, and UAT coordination
- Oversee data migration, validation, and go-live preparation
- Manage change requests and system enhancements post go-live
- Deliver user training and provide subject matter expertise to HR teams
- Monitor SAP releases and lead regression testing and updates
Required Qualifications & Skills
Education & Certifications
- Bachelor’s degree in Human Resources, Information Systems, or related field
- SAP SuccessFactors certification in one or more Talent modules (required)
- Project Management certification (PMP or equivalent) preferred
- Additional certifications in SAP EC or Integration are a plus
Experience
- 8–12 years of overall SAP HCM/SuccessFactors experience
- Minimum 5 years of focused experience in Talent Management module implementations
- At least 2 years in a team leadership or managerial capacity
- Proven record of delivering full-cycle SuccessFactors projects in complex environments
- Experience with global HR transformations is preferred
- At least 5 years of experience in the banking sector
Technical & Functional Skills
- Deep knowledge of SuccessFactors Talent modules (PMGM, Succession, CDP)
- Strong understanding of global HR and talent management processes
- Familiarity with integration touchpoints with Employee Central and LMS
- Skilled in managing permissions, workflows, templates, and business rules
- Experience with role-based permissions and data privacy standards
- Comfortable with SAP reporting tools and analytics within SuccessFactors
Soft Skills
- Strong verbal and written communication skills
- Ability to manage multiple stakeholders and resolve conflicts
- Strong analytical thinking and attention to detail
- Proven leadership, mentoring, and client-facing capabilities
- High accountability and ability to perform under pressure
- Comfortable working across functions and managing cross-border teams
Work Environment & Conditions
- Dynamic consulting environment managing multiple concurrent projects and client engagements
- Travel might be required within the Kingdom of Saudi Arabia
- Global collaboration across multiple time zones with international teams
- Regular participation in virtual and in-person meetings, workshops, and training sessions
- Continuous professional development through SAP certifications, training, and industry events
- High-paced environment requiring strong time management and prioritization skills
- Client-facing responsibilities including presentations, workshops, and stakeholder management
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