Summary
You are the face of our customer experience approach and build deep Business and Scientific relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
About the Role
Major Accountabilities
- To meet or exceed sales targets (market share/market share growth) within agreed budgets and timescales. Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships.
- Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding -Gather insights on the customer’s.
- Achieve agreed contact, coverage and frequency targets through face to face and meetings and deliver agreed customer centric activities within operating budget.
- Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis.
- Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time)
- Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
Experience
- A degree in Pharmacy is required
- Minimum experience of 1 - 3 years in pharma specialty in Oncology.
- Specific experience in Breast Cancer is desirable.
- Knowledge of Pharma industry and its changing environment. Experience in Building Business relationships with KOL’s and HCs.
- Demonstrable high achiever mindset and translation this into actions
- Arabic and Fluency in English is a must.
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Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
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