Company Description
Let's SOCOTEC your potential!
Joining SOCOTEC means joining an active and ambitious community of 11,000 experts (turnover of €1,4MM in 2024 compared to €510M in 2016,), players in the city of tomorrow, ready to take up new challenges in the field of Testing, Inspection and Certification in Construction, Infrastructure and Industry.
We provide risk management and technical consulting services and support our clients throughout the asset cycle.
Our objectives are to ensure their compliance, extend their lifespan, improve their environmental performance and guarantee the safety of people.
We are looking for a talented, motivated and passionate IT technical support officer for our ME & KSA sites with a strong technical background in IT infrastructure and softwares support to ensure the users assistance in coordination with the central IT department teams located in Paris, France.
Job Description
- Be the main contact with local providers (Telecom, hardware , softwares )
- Be the main contact with central IT (infra & support) teams
- Assistance of central IT infrastructure team to design, deploy the new infrastructures ( Network equipments, local servers )
- Coordinate with central team to test, validate and deploy new features/solutions and updates on PCs, server and network equipment
- Installation(masterization) of new Pcs following the procedure provided by central IT department
- Support & assist users on first level for their requests and incidents (account management, data transfer, computers & softwares installation ,…etc)
- Assist users on using and configuring common software (O365 suite, PDF, Windows tools,…)
- Help local management to test and assess new softwares related to their activities
- Diagnosis of hardwares issues and relationship with local provider
- Management of the stock of hardware , in particular the PCs
- Keep and update the inventory of the local asset
- Reporting of interventions and issues to central IT support responsible
Qualifications
- Minimum experience : 5 years in a similar position
- Good knowledge on network equipment (firewall, switch, Access point) wiring, management and configuration.
- Good knowledge on Windows server & workstation configurations
- Good knowledge on active directory management
- Advanced knowledge on PCs management (software installation, user assistance for using O356 tools,…)
- Strong analytical and problem-solving skills, self-motivated and proactive approach and users satisfaction
- Possesses good communication skills and a strong team player
- Must be able to work independently as well as within a team,
- Demonstrates understanding or keen interest in latest technologies
- English : Fluent
Additional Information
Attractive salary and bonus with annual revision.
· Cooperation with colleagues around the world in a leading global group.
· Strong team spirit in an entrepreneurial environment of a growing company.
· People values, social responsibility and sustainability.
· Global development and relocation opportunities for high performers.
· Opportunities for self-development and career advancement.
