Delivery & Assembly Operative

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion, and Hospitality sectors. Our brands include Bloomingdale’s, Harvey Nichols, and Armani, to name just a few!

Job Purpose

To ensure timely and safe delivery of furniture and other products from the warehouse to the customer’s location, and to assemble and fit items as per product guidelines and customer expectations, ensuring complete satisfaction with the service experience.

Key Responsibilities

Product Delivery & Assembly

• Deliver products from the warehouse to customer locations in a timely manner

• Assemble and install furniture on-site according to brand standards and customer requirements

• Handle products with care to prevent damage during transportation and installation

Customer Service

• Address customer concerns related to delivery, handling, or assembly in a polite and professional manner

• Escalate any complaints or service-related issues to the Store Manager for timely resolution

Documentation & Reporting

• Collect customer acknowledgments and delivery receipts and submit them to the Store Manager

• Ensure all paperwork is completed accurately and handed in promptly

Delivery Scheduling

• Review delivery schedules provided by the Store Manager

• Ensure deliveries are completed according to the committed date and time