Qiddiya Investment Company is in search of a distinguished and forward-thinking Director - Application Design & Delivery to oversee the design, development, and integration of application solutions aimed at enhancing business operations and improving user experiences. This position collaborates with the IT Business Relations team, vendors, and the Master System Integrator (MSI) to convert business requirements into application designs, manage delivery, and ensure smooth operations. The key applications encompass F&B POS, Leasing, Material Control (F&B Recipe Costing), Smart Park Management Systems (SPMS), and various other asset management systems.
Responsibilities
- Direct the design and implementation of applications to fulfill business requirements.
- Collaborate with the IT Business Relations team in identifying solutions and managing tender processes.
- Facilitate workshops with users, vendors, and MSI to enhance design specifications.
- Assist users in optimizing processes and identifying opportunities to improve guest experiences.
- Oversee project delivery in conjunction with MSI and park IT teams.
- Serve as a Subject Matter Expert (SME) to mentor business users in process optimization and opportunity identification.
- Administer Level 2 support and liaise with vendors for Level 3 issue resolution.
- Monitor application performance to uncover opportunities for improvement.
- Lead a team, providing clear guidance, mentorship, and support to meet departmental objectives.
- Collaborate with stakeholders to ensure alignment of solutions with business goals.
- Encourage innovation and teamwork within the department.
Requirements
- A Bachelor’s degree or equivalent qualifications in Information Technology or related disciplines.
- A minimum of 10 years of experience in the design, integration, and delivery of IT applications, with at least 5 years in a leadership capacity.
- Bachelor’s degree or similar qualifications in Information Technology or related fields.
- Proven experience working with enterprise applications in industries such as F&B, hospitality, real estate, or entertainment.
Benefits
Comprehensive benefits package
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