CCDS is looking for a skilled Senior Pre-Sales Engineer to join our esteemed team. In this vital role, you will leverage your technical expertise to engage with clients and provide strategic solutions tailored to their business challenges. You will work closely with the sales and engineering teams to ensure an understanding of product offerings and the needs of potential clients, ultimately driving sales growth and client satisfaction.
Key Responsibilities
- Collaborate with sales teams to understand customer requirements and develop tailored IT solutions.
- Conduct in-depth product demonstrations and presentations that showcase the capabilities and benefits of our solutions.
- Prepare detailed technical proposals and respond to RFPs, ensuring alignment with client expectations.
- Act as a technical advisor, offering insights and recommendations on IT infrastructure and systems.
- Engage with clients to address technical queries and provide solutions to enhance customer experiences.
- Remain current on industry trends, emerging technologies, and competitive landscape.
- Provide feedback to engineering and product teams based on customer interactions and requirements.
Requirements
- Arabic Native Speaker is required
- Bachelor's degree in Computer Science, Information Technology, or a related field
- At least 6 years of experience in a pre-sales engineering or technical support role
- Strong understanding of various IT solutions, including cloud computing, networking, and cybersecurity
- Proven ability to conduct technical presentations and communicate complex concepts effectively
- Excellent interpersonal skills, with an emphasis on client engagement and relationship building
- Strong analytical and troubleshooting skills
- Ability to work collaboratively in a team-oriented environment
Benefits
- Paid Time Off
- Performance Bonus
- Family Medical Insurance
- Training & Development plan
- Performance Bonus
- 30 calendar day annual vacation