Security Operations Manager

Security Operations Manager

Riyadh, KSA

Competitive salary and benefits package

About the Job

Unipart is proud to support Saudi Arabia’s Vision for 2030, supporting growth and providing opportunities for development and improvement. We would like you to join us as a Security Operations Manager at the Unipart site in SILZ, KSA, reporting directly to the Country Director and forming part of the Group Security Management Team.

As Security Operations Manager you’ll ensure a safe and secure environment for Unipart, its customers, and employees by effectively implementing Unipart's security framework and standards. This involves managing the Unipart site in KSA, proactively reducing risk, and overseeing third-party guarding services to ensure robust protection and adherence to contractual requirements.

As part of your key responsibilities you’ll:

Risk Management & Incident Response:

• • Assess and identify security risks, developing and implementing corrective action plans to reduce losses from security incidents and claims
  • Conduct effective and timely incident investigations in accordance with Security and HR guidelines
  • Serve as a direct escalation point for security support, including out-of-hours incidents, and be prepared to respond, manage, and escalate incidents

Customer & Stakeholder Engagement:

• • Drive positive customer feedback, ensuring security services are seen as a critical business enabler and differentiator
  • Manage customer complaints and advise on security issues and measures
  • Develop and maintain strong collaborative relationships with internal stakeholders (site management, operations, HR, Legal, Facilities Management, Health & Safety, Data Protection) and external partners (law enforcement, legal/regulatory bodies, third-party guarding providers)

Operational Excellence & Compliance:

• • Develop and maintain in-depth site security profiles, including mapping security design and installations and emergency contact lists
  • Conduct regular site assessments to identify areas for improvement and cost optimisation, driving innovation and contributing to projects and mobilisations
  • Ensure all security operational control processes and procedures are correctly documented and implemented (e.g., Assignment Instructions, SOPs)
  • Implement and oversee site Security Risk Classification assessments and Security Audit programs
  • Ensure strict compliance with customer contractual requirements and all legislative/regulatory requirements

Manned Guarding & Vendor Management:

• • Provide direct operational responsibility for managing manned guarding services, ensuring sites are robustly protected and 100% correctly resourced
  • Manage day-to-day operational and administration support to external guarding providers
  • Collaborate with vendors on SLAs to improve security operational deliverables

Training & Development:

• • Assist in the development of security documentation, SOPs, and Assignment Instructions
  • Support and deliver relevant security awareness and training programs for all manned guards and internal stakeholders
  • Ensure continuous development of team members (if applicable)

Performance Monitoring & Reporting:

• • Produce high-quality, succinct progress reports on security risk and incident management
  • Provide monthly metrics to management on security incidents and impacting events
  • Develop and manage agreed manned guarding KPIs

Asset & Reputation Safeguarding:

• • Ensure all physical and technological security solutions are adequate and fully functioning
  • Safeguard Unipart’s business reputation by maintaining adequate security measures and standards
  • Ensure operational sites are correctly risk-assessed and compliant with security auditing standards, compiling corrective action reports for non-compliant sites

About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in either of these roles!

Essential:

• Minimum of 5+ years of demonstrable experience in security risk management
• Strong, effective communication skills (written and verbal) with critical thinking and sound judgment to convey information clearly and justify conclusions
• Excellent organisational skills, strong prioritisation, and the ability to multitask effectively in a fast-paced, collaborative, and independent environment
• Proven ability to perform well under pressure and prioritise workload to meet tight deadlines
• Experience and expertise in dealing with senior stakeholders and their concerns
• Demonstrable experience in conducting in-depth investigations, including identifying and investigating unexplained stock losses through data analysis
• High level of PC literacy, particularly with Microsoft Office and Google applications
• Experience in the application and management of physical/technical security systems to ensure proportionate and cost-effective control measures
• Proven experience in closely delivering effective manned guarding services
• Good numerical and literacy skills
• Proven experience of effectively managing teams and individuals in complex security and risk management environments
• Ability to effectively investigate breaches of policy that may lead to disciplinary action, including conducting in-depth management/personnel investigations
• Excellent presentation skills
• A "Can-Do" attitude with a "growth" mindset and a flexible approach to work

Desirable:

• Preferable minimum 5+ years of experience within Supply Chain Logistics Security
• Strong knowledge of loss prevention strategies, risk management, and security protocols
• Experience working with industry groups such as TAPA, RHA, AEO, C-TPAT, or Aviation Security (CAA)
• Formal certification from professional security bodies (e.g., PSP, CPP, CFI, CSMP)