The Operations Manager - Drilling Services, is responsible for supporting the business through the planning, organisation, leadership and management of field operations with a strategic mindset and has an overall responsibility for safety, quality, and financial health of the operation. This includes managing risk, sales, service quality, personnel and business development and various functions such as accounting, purchasing, manufacturing, health & safety, and human resources.
Responsibilities:
- Lead execution of all operational activities determining resource requirements (demand); crew utilization, asset utilization and inventory management to positively affect EBITDA
- Ensure that the Drilling Services maintains its strategic focus on the provision of a quality service to customers
- Ensures the organization is optimally suited to deliver the best job execution with outstanding Service Quality and to systematically evaluate results obtained to further improve products and services. Regularly assess the resources and support required to perform a safe and high-quality job and ensure strict adherence to Service Quality and Safety Standards
- Fosters and leads continuous improvement initiatives to ensure that the internal process within the organization meet the needs of the business
- Conducts regular customer Service Quality Review meetings in conjunction with sales to ensure our services, products and technical support meet their complete satisfaction
- Ensure customer Statement of Requirements details equipment verifications and is translated into client Standard Operating Procedures
- Maintain strong customer relationships, identify customer needs, and ensure alignment with sales on pricing for all bids and quotes; offer solutions, set and manage budgets, and ensure quality of job delivery
- Provide technical support to field staff and customers prior to, during, and post job (briefing and debriefing)
- Drive forward change initiatives which enhance business performance
- Partner with sales in identifying and pursuing new business opportunities within the area
- Oversee the creation of Delivery Tickets and that all End of Well (Job) data is recorded, reviewed and approved
- Review and approve the final job summary in Weatherford Performance Tracking System
- Manage equipment maintenance and modifications to remain in accordance with the latest Technical Manuals
- Responsible for maximizing financial results of the product line within assigned geography, including forecast, profit and loss, fixed assets, inventory, capital expenditures, payables and receivables
- Assume full P&L responsibility for the Product line, ensuring business objectives are achieved and customer expectations are delivered in compliance with external regulatory requirements and internal policies and standards.
- Ensure that effective cost management is understood and practiced by the organization
- Leverage market intelligence and liaise with account managers, operations, technical sales and global product line leaders to accurately forecast activity trends and maximize financial results (including profit and loss, fixed assets, inventory, capital expenditures and receivables)
- Interpret, execute, and enforce contracts to maximize opportunities, minimize revenue leakage and maximize pricing recovery
Requirements:
- Min 10 years experience in the execution of Drilling Services – Directional Drilling and MWD
- 2+ years P&L experience
- Experience of working in Saudi Arabia is essential
- Knowledge of finance, accounting, budgeting, and cost control principles including Generally Accepted Accounting Principles (GAAP)
- Previous Field experience is essential
- Good understanding of Engineering, Service Quality and Sales
- Comprehensive understanding of customer requirements and market conditions
- Ability to work in high pressure situations, balancing both client and business expectations
- Knowledge of company's business practices including strategic planning, budgeting, staffing, Health Safety and Environmental (HS&E) and compliance
- Ability to accurately assess, solve, implement, and communicate solutions to problems
- Understanding of continuous improvement
- Ability to manage, develop and coach teams across organizational boundaries
- Demonstrated ability to work in a global matrix organization
- Excellent leadership, strong interpersonal, negotiating, influencing and planning skills
- Team player
- Fluent in English both written and verbal
Qualifications:
- Bachelor’s degree in an Engineering or Scientific discipline or equivalent experience
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Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.