Job Title: Jira Administrator (non-Arabic Speaker)
Location: Onsite, Riyadh, Saudi Arabia
Employment Type: Full time
Job Summary:
We are seeking a skilled and proactive Jira Administrator to manage, configure, and maintain our Atlassian Jira environment. The ideal candidate will ensure Jira is optimized for the organization’s workflow needs, support cross-functional teams, and contribute to process improvements across project and issue tracking.
Key Responsibilities:
- Administer and maintain Jira Software, Jira Service Management, and Confluence environments.
- Customize Jira projects, workflows, screens, fields, permissions, and notifications based on business requirements.
- Manage user permissions and roles, ensuring proper access control and security.
- Create and manage custom dashboards, reports, filters, and automation rules.
- Integrate Jira with other tools (e.g., Confluence, Bitbucket, Slack, Git, CI/CD tools).
- Support users with Jira-related issues, provide training, and maintain documentation.
- Collaborate with cross-functional teams (engineering, product, IT, etc.) to gather requirements and implement effective Jira solutions.
- Maintain system performance, troubleshoot issues, and coordinate with Atlassian support as needed.
- Ensure Jira best practices and governance policies are followed.
- Perform periodic audits, cleanups, and upgrades of the Jira environment.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
- 2–5+ years of hands-on experience administering Jira and Confluence.
- Strong understanding of Jira administration including workflows, permission schemes, screen schemes, issue types, and fields.
- Experience with Jira Service Management (JSM) and its configuration.
- Proficiency in writing and debugging JQL (Jira Query Language).
- Familiarity with automation rules and scripting tools such as ScriptRunner, Automation for Jira, or JMWE.
- Experience integrating Jira with other systems and APIs.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation skills.
Preferred Qualifications:
- Atlassian certifications (e.g., Atlassian Certified Jira Administrator).
- Experience with Agile/Scrum methodologies and software development lifecycles.
- Familiarity with Atlassian Cloud and on-premise/server environments.
- Knowledge of Linux server environments, SQL, and basic scripting (Python, Bash, Groovy) is a plus.
- Experience administering Confluence, Bitbucket, or other Atlassian tools.
Soft Skills:
- Highly organized and detail-oriented.
- Self-motivated with the ability to manage multiple priorities.
- Comfortable working independently and in a team environment.
- Able to explain technical issues to non-technical stakeholders.
How to apply send your CV on hr@freelinker.in and mentioned in subject line designation without this your CV will not be recongized.
Job Types: Full-time, Permanent
Pay: From ﷼70,000.00 per month