Company Description
Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
- Oversee the overall operations of the Spa & Recreation department and ensure the set standards are being followed
- Assist the Operations Manager in monitoring the annual budget to support the operation and manages the section within approved budgetary limits
- Monitor guest feedback in relation to service, promotions and client and guest reviews
- Oversee all training activities of the Spa & Recreation team members
- Review and control the weekly payroll and overtime sheets and monitor according to budget
Qualifications
- Previous experience in a similar role is an asset in a 5 star hotel setting
- Knowledge in Opera system
- Strong interpersonal and communication skills with a passion for service