Senior Technical Support Lead – Drilling & Completion Fluids
Do you enjoy creating innovative and strategic solutions to solve complex problems?
Would you like the opportunity to learn cutting-edge technology?
Join our growing team
Baker Hughes can deliver flawless execution through involvement in pre –planning, job execution, and post job analysis.
Partner with the best
As a Senior Technical Support Lead, you will ensure Baker Hughes delivers flawless execution by providing Technical Support to the Service Delivery Organization and Sales Organization when needed in pre-planning, job execution and Job Analysis.
As a Senior Technical Support Lead, you will be responsible for:
Ensuring compliance with manage the job cycle (MTJC) process
Being a Subject matter expert for his/her area of support
Supporting the field technically through the different media(online, phone calls, and technical papers)
Providing 24/7 support for critical operations in the field when needed
Sharing the knowledge across the organization by submitting best practices, case histories, and lessons learned to the knowledge management database
Following up on field failures that requires technology involvement and ensure that the learning is shared across the field.
Raising alert across service delivery organization whenever an unfamiliar technical issues arises on the job.
Coaching the wellsite field population
Leading investigation report validation & act as extra layer of review
Studying & coming up with conclusions based on the laboratory data output
Fuel your passion
To be successful in this role you will:
Have a Bachelor's degree in Engineering from an accredited university or college
Have a minimum of 15 years relevant experience in drilling & completion fluids
Have high initiative, self driven , strong analytical and conceptual skills
Have strong interpersonal and leadership skills
Have the ability to work independently
Have strong problem solving skills
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
Join Us:
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
