Head of Retail Operations
Location: Riyadh, Saudi Arabia (Frequent Travel Across the Kingdom)
Language Requirement: Fluent Arabic (Mandatory)
Industry: Fashion & Lifestyle Retail
Gross Monthly Salary: SAR 30,000 + Annual Bonus
About the Role
We are seeking a dynamic Head of Retail Operations to lead and optimize our nationwide fashion retail network. The ideal candidate will have deep expertise in mid-priced, large-range fashion/lifestyle brands within the Saudi market, with proven leadership in driving operational excellence, sales growth, and team performance.
Key Responsibilities
Lead nationwide retail operations, ensuring achievement of sales and operational targets.
Implement structured processes to drive consistency, efficiency, and high performance.
Monitor KPIs and market trends to identify growth opportunities.
Recruit, train, motivate, and manage high-performing retail teams.
Oversee rewards, recognition, and incentive programs to boost engagement and results.
Collaborate with Category, Supply Chain, and Marketing to align on weekly goals.
Qualifications
10–12 years of experience in managing mid-priced/large-range fashion retail operations (e.g., Max, Splash, BFL, Iconic, Forever 21, Red Tag, Lefties, Borders).
Strong business acumen, numerical skills, and strategic decision-making ability.
Proven leadership in the Saudi retail market with a disciplined, process-oriented mindset.
Compensation & Benefits
Gross Salary: SAR 30,000/month.
Private health insurance.
21 business days of paid annual vacation, including flight tickets.
Performance-based annual bonus of up to 4 months’ salary .
