Job Title: Deputy Store Manager (Saudi nationals only) – Supermarket (VIVA)
Location: Riyadh, Kingdom of Saudi Arabia
Industry: Retail – Supermarket
Monthly Salary: SAR 10,000 (Gross – inclusive of basic, housing, and transportation)
Days off: 2 days per week
About the Role:
VIVA is looking for a motivated and reliable Deputy Store Manager who will act as the Store Manager, overseeing the full operations of the store, managing a team of 20+ staff members. The role requires leadership, attention to detail, strong customer service, and a clear understanding of supermarket retail operations. The candidate must be flexible, self-driven, and able to ensure high standards of store performance, team efficiency, stock control, and customer satisfaction.access..
Key Responsibilities:
Store Leadership & Staff Management
- Supervise daily store operations and ensure alignment with company standards.
- Manage a team of more than 20 employees, across various functions.
- Lead by example to ensure a high-performance culture and staff discipline.
- Provide coaching and support to team members to drive productivity and morale.
Customer Service & Sales
- Ensure excellent customer service across all departments.
- Handle customer complaints and inquiries in a professional manner.
- Monitor sales performance and work toward achieving sales targets.
- Ensure store readiness at all times (cleanliness, staff, stock levels).
Inventory & Stock Management
- Oversee stock receiving, replenishment, rotation (FIFO), and write-offs.
- Ensure accurate stock levels and minimize wastage and shrinkage.
- Coordinate with procurement and suppliers to ensure product availability.
Operational Compliance
- Ensure store operations follow local regulations and internal SOPs.
- Enforce health and safety, hygiene, and cleanliness protocols.
- Maintain updated documentation and records related to store activities.
Reporting & Technology
- Prepare daily/weekly reports on sales, inventory, and staff performance.
- Use Microsoft Office tools (Excel, Word, Outlook) for reporting and communication.
- Support management with ad hoc reports and operational data.
Requirements:
- Minimum 2–5 years in a similar role within the supermarket or retail grocery industry.
- High School Diploma or above.
- Must be able to speak, read, and write in English fluently.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Must be Saudi national.
- Flexible with working hours, workload, and capable of multitasking.
Why Join Us:
- Opportunity to grow with a leading supermarket brand.
- Supportive and team-oriented work culture.
- Be part of a quality-driven and customer-focused retail environment.
About VIVA:
VIVA is a leading discount supermarket chain, committed to delivering high-quality products at unbeatable prices. Operating successfully across multiple countries in the region, VIVA is now entering the Saudi market. Our mission is to redefine the shopping experience by offering exceptional value, freshness, and customer satisfaction.
We are proud to announce that VIVA will soon launch its operations in Riyadh, Saudi Arabia – a major step into one of the region’s most promising retail markets. Join us and be part of this exciting journey from the beginning.
Job Type: Full-time
Pay: ﷼10,000.00 per month
Application Question(s):
- What is your nationality?
Experience:
- supermarket or retail grocery industry.: 2 years (Required)
Language:
- English (Required)
