Job Description Summary
As a Clinical Application Specialist in Healthcare IT, you will play a critical role in supporting and training healthcare professionals on clinical software applications. Your expertise will ensure that electronic health records (EHR) systems, clinical decision support tools, and other healthcare software are seamlessly integrated into clinical workflows, ultimately enhancing patient care. You'll work closely with end-users, providing tailored support and optimizing software to meet the specific needs of healthcare facilities.About GE HealthCare
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Job Description
Key Responsibilities
- Provide comprehensive on-site and remote support to clinical staff, troubleshooting and resolving issues related to clinical software applications.
- Develop and deliver engaging training programs for healthcare professionals, ensuring they can confidently use EHR systems and other clinical tools.
- Collaborate with clinical teams to understand their workflows, customizing and configuring software applications to improve efficiency and patient care.
- Support the implementation of new clinical software applications, ensuring smooth deployment and integration with existing systems, while providing essential go-live support.
- Gather and analyze feedback from end-users to drive continuous improvement of clinical applications, and work with development teams to enhance functionality.
- Ensure that all clinical applications comply with healthcare regulations, including data privacy and security standards, while maintaining detailed documentation of support activities and system configurations.
- Work cross-functionally with IT, project management, and clinical teams to ensure that software solutions align with clinical requirements and contribute to better patient outcomes.
- Stay current with the latest advancements in clinical software and healthcare IT, participating in professional development activities to continuously enhance your expertise.
Skills and Qualifications
- In-depth understanding of clinical workflows, medical terminology, and healthcare practices.
- Proficient in clinical software applications, particularly EHR systems and clinical decision support tools.
- Strong communication skills, capable of explaining technical information to clinical staff in an accessible way.
- Analytical and problem-solving skills, with the ability to quickly diagnose and resolve application-related issues.
- Experience in developing and delivering training programs for healthcare professionals with varying levels of technical knowledge.
- Commitment to customer service, with a focus on understanding and meeting the needs of clinical staff.
- Collaborative mindset, with the ability to work effectively with cross-functional teams, including IT and clinical departments.
- Knowledge of healthcare regulations related to clinical software, including data privacy and security standards such as HIPAA.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
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Additional Information
Relocation Assistance Provided: No
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