The Check-In Coordinator is responsible for the accurate and efficient handling of all vehicles delivered by tow trucks from insurance companies. This position ensures that all vehicles are inspected, documented, and processed according to Morni's established rules and regulations. The Coordinator plays a critical role in preventing errors, maintaining proper documentation, and ensuring compliance with policies related to vehicle management and personal belongings.
Responsibilities
- Confirm that each vehicle delivered matches the details provided by the insurance company.
- Review and verify all accompanying delivery paperwork, including towing company information.
- Note the delivery date, time, and driver’s details for records.
- Conduct a detailed inspection of the vehicle upon delivery, identifying existing damages, missing parts, or irregularities.
- Take high-quality photographs of the vehicle from multiple angles, including close-ups of any damage or unusual conditions.
- Carefully remove all personal belongings from the vehicle and create a comprehensive inventory of all items found in the vehicle.
- Perform a step-by-step checklist for each vehicle
- Escalate any issues or irregularities to the site manager immediately.
- Submit detailed daily reports summarizing vehicles received, checklist completion, and any concerns
Requirements
- Knowledge of vehicle inspection procedures and automotive parts.
- Proficiency in using digital tools or software for documentation and uploading photographs.
- Strong organizational and attention-to-detail skills.
- Effective communication to interact with drivers, insurance representatives, and team members.
- Ability to manage time efficiently in a fast-paced environment.
- Capability to perform hands-on inspections, including bending, lifting, and working outdoors as needed.
- Previous experience in logistics, automotive inspection, or related fields is preferred.
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