Job Purpose:
We are seeking a detail-oriented and results-driven Business Analyst to support the design, implementation, and enhancement of banking products and services. The successful candidate will work closely with stakeholders, technology teams, and business units to gather requirements, define solutions, and ensure successful delivery of digital and core banking initiatives.
Key Responsibilities:
- Gather, analyze, and document business requirements from internal stakeholders and translate them into functional specifications.
- Act as a liaison between business units and IT teams to ensure alignment on project goals and deliverables.
- Conduct gap analysis, process mapping, and impact assessments for new initiatives or changes in banking systems.
- Develop BRDs (Business Requirements Documents), FSDs (Functional Specification Documents), and user stories.
- Support project lifecycle activities including UAT planning, test case development, defect tracking, and issue resolution.
- Collaborate with Product Owners, Solution Architects, and QA teams in Agile or Waterfall environments.
- Assist in the implementation of digital banking platforms (e.g., mobile apps, internet banking), core banking systems, or regulatory compliance solutions.
- Monitor key performance indicators (KPIs) and provide post-implementation support and analysis.
Requirements
- Bachelor’s degree in Business Administration, Finance, Information Systems, or related field.
- 3+ years of experience as a Business Analyst in the banking or financial services industry.
- Strong knowledge of banking products and operations (e.g., retail banking, loans, payments, compliance).
- Hands-on experience with requirement gathering techniques, documentation standards, and business process modeling.
- Familiarity with core banking systems (e.g., Temenos, Flexcube, Finacle) or digital banking platforms.
- Experience with Agile methodologies (Scrum, Kanban) and tools like JIRA, Confluence, or similar.
- Excellent communication, stakeholder management, and analytical skills.
- Strong understanding of regulatory and compliance frameworks (e.g., KYC, AML, Basel, etc.) is a plus.
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