Assistant Revenue Manager

Maximize all revenues streams of the Hotel, including but not limited to Room and Banquet/Catering revenues.  Lead cross functional decision making of all revenue generating departments including Sales and Marketing, Rooms, Catering and Food and Beverage departments. Manage all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix; acceptance/denial of major group bookings. 

A little taste of your day-to-day:

Implement and manage strategies to maximize total revenue of the hotel. Implement tactics to take advantage of demand for all segments. Work together with Forecast Analyst to present the necessary analysis to support Revenue Management decision making.

Essential Duties and Responsibilities 

• Implement Revenue Management strategies using available tools. Provide input to assist with strategic decision making. 
• Present and implement Revenue Management tactics for the next 12 months with focus on the next 90 days.
• Implement and present measurements of Revenue Management activities.
• Manage Revenue Management and Pricing systems, including any tools that are IHG endorsed. 
• Work closely with Sales and Marketing, Catering and F&B departments.
• Perform Revenue Management trainings and workshops for executive and other team members to increase Revenue Management awareness and cultures. 
• Act as the Revenue Manager for the property, own the revenue goals for the hotel, impact and influence hotel teams and all stakeholders to drive revenue strategies
• Approve all revenue and pricing decisions before implementation
• Maintain excellent product knowledge regarding the hotel.
• Review and track competitor set results on a daily basis to enable analysis of penetration indices and forecasting of competitor business
• Monitor competitor pricing for all revenue generating departments and understand the dynamics of the local market, demand generators; recommend appropriate actions relating to pricing and market mix on this basis to the revenue room team. 
• Collaborate with Meetings and Events teams on setting rates for groups and conferences; monitor and determine demand periods for function space by analyzing historical data, current bookings, denials and regrets
• Manage all channels (CRO, GDS, internet direct and indirect) including but not limited to room types and sell strategy.  Responsible for ensuring compliance with the LIRG and managing TPI distributors in compliance with IHG standards and rules
• Set strategic directions and revenue goals with the Delegate and hotel team 
• Set key performance objectives (KPOs) and manage PDP for team members while ensuring succession plans are in place for talent pipeline
• Train and support all hotel teams on revenue system functionality and enhancement
• Chair and facilitate weekly and monthly revenue meetings with hotel teams and other stakeholders 
• Maintain daily briefings with Sales, Finance, General Manager and hotel teams
• Ensure all contracts/products are loaded accurately into Holidex Plus and OPERA, and  monitor accuracy and effectiveness of systems including Holidex Plus, OPERA, and PERFORM
• Provide input to the annual budget process on all revenue/pricing/sales mix aspects
• Be the guardian of Integrated Business Plan (IBP) and ensure compliance with its rules and standards
• Understand the composition of hotel profitability, conduct CPC analysis on all accounts to evaluate profitability of business and assist in rate negotiation/setting and completion of the annual Strategic Sales and Revenue Planning (SSRP)
• Champion special projects relating to market research and operational optimization (resource planning, costing, Key Performance Indicators)

What We need from you:

• Bachelor’s degree in Hotel Administration or Business Administration. 
• 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. Previous Revenue Management or Pricing experience is preferred.
• Strong analytical skills and project planning/management skills. 
• Excellent presentation and communication skills.
• Excellent analytic insight and view on driving revenue.
• Knowledge of InterContinental Hotels Group Revenue System is highly desirable

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.