Lucidya is the leading customer experience intelligence platform in the MENA region, helping organizations deeply understand and serve their customers using cutting-edge AI. As we expand our AI capabilities, we are building agentic AI services that can reason, plan, and act autonomously to deliver real business value.
We are looking for an AI Agent Architect to design and lead the architecture of our next-generation AI agent systems.
As an AI Agent Architect, you will own the end-to-end design of agent systems at Lucidya. Your role is to define how agents reason, interact with tools, collaborate as multi-agent systems, manage memory, and operate safely at scale. You will work closely with ML engineers, backend engineers, product managers, and UX designers to turn advances in LLMs and agent frameworks into robust, production-ready systems fully integrated with Lucidya’s platform.
We are seeking someone with a deep understanding of AI technologies who can architect systems that enable intelligent, goal-driven behaviors in our products. Collaboration is key: you will work across teams to align AI solutions with business needs, enhance user experiences, and bring innovative ideas from concept to production.
Key Tasks & Responsibilities
- Design and implement the architecture of Lucidya’s AI agents, including reasoning loops, planning, reflection, and multi-agent collaboration.
- Research and apply state-of-the-art methods in machine learning, natural language processing, and reinforcement learning.
- Guide the development of prototypes and proof-of-concept models, experimenting with emerging technologies.
- Collaborate with software engineers and data scientists to integrate AI capabilities seamlessly into Lucidya products.
- Architect scalable and secure agent–tool interactions (e.g., CRM, analytics APIs, external systems).
- Ensure AI solutions align with product goals and deliver measurable business value.
- Design short-term and long-term memory architectures for agents.
- Build retrieval-augmented generation (RAG) pipelines using vector databases (Pinecone, Weaviate, FAISS).
- Conduct evaluations of agent performance and optimize algorithms based on analytics and user feedback.
- Define observability standards for monitoring, debugging, and improving agent behaviors.
- Produce clear design documentation, specifications, and best practices for AI agent development.
- Establish AI governance and safety guardrails, ensuring agents act responsibly and in compliance with regulations.
- Stay current on the latest advancements in LLM, multi-agent, and AI systems research.
- Mentor engineers on agent orchestration and AI architecture best practices.
- Act as the subject matter expert and key driver of agentic AI within Lucidya.
Requirements
- BA/BS or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
- 5+ years of experience in AI/ML development with a proven track record in AI system architecture.
- Demonstrated experience designing and deploying LLM-driven or multi-agent AI systems.
- Strong knowledge of AI algorithms, including supervised, unsupervised, and reinforcement learning.
- Proficiency in programming languages such as Python (Java or equivalent a plus).
- Hands-on experience with ML frameworks (TensorFlow, PyTorch).
- Expertise in LLM frameworks (LangChain, LlamaIndex, AutoGen, Semantic Kernel).
- Experience with natural language processing and modern NLP libraries.
- Familiarity with cloud platforms (AWS, GCP, Azure) and MLOps tools (MLflow, Weights & Biases, Docker, Kubernetes).
- Solid grounding in software architecture principles and distributed systems.
- Strong analytical and problem-solving skills with an innovative mindset.
- Excellent communication skills, capable of articulating complex ideas clearly and persuasively.
- Collaborative team player with the ability to lead discussions on AI system design.
Benefits
Why Join Us?
This is more than just an engineering role. it’s an opportunity to shape the infrastructure and technical future of Lucidya. You’ll play a key part in scaling our platform, building a strong engineering culture, and delivering technology that empowers companies across the region and beyond.
We offer Employee Stock Option Plans (ESOP) to give you ownership in the company’s success, along with performance-based bonuses to reward your impact and dedication. As part of a fast-growing team, you’ll have the autonomy to lead, innovate, and grow—both personally and professionally.
