We are looking for an experienced agency Account Manager to join our team in Riyadh, KSA. The ideal candidate will have a passion for helping others and a drive to provide exceptional customer service, and can do project management, Applicants should have experience and knowledge in the events and advertising, media and PR fields.
The role is fast-paced and challenging, with room for growth and progression. You will be required to work closely with the creative directors and traffic managers assisting with the day-to- day management of client requests.
Key Responsibilities:
- You will be responsible as the lead point of contact for all matters specific to assigned client experiential and event marketing programs
- Generate sales among client accounts including upsetting and cross-selling
- You will able to develop a trusted advisor relationship with key accounts, customer stakeholders and executives, plus all relevant vendors and develops and maintains long relationships with clients.
- Manage projects within client relationships, working to carry out client goals while meeting company goals, from brief to delivery.
- Makes sure clients receive requested products and services on time.
- Ensure the timely and successful delivery of our solutions according to client needs and objectives.
- You can communicate clearly the progress of monthly/quarterly client and internal initiatives and forecast and track key account metrics, providing suggestions for areas of improvement.
- You will prepare follow-up event recaps after each client event. Identify and grow opportunities with client – both for current projects and potential new campaigns.
- Coordinate event logistics with a high-level of attention to detail to provide to the client and also to the field marketing team.
- Maintain and manage with care client budgets and actively participate in team meetings – including regular staff meetings, briefing, plus brainstorming, project development and review sessions.
- You will do upsell and cross sale.
Qualification & Skills:
- Service oriented style with professional presentation skills
- Effective in providing exceptional customer service
- Ability to manage multiple projects
- An excellent problem solver and a multitasker
- Management skills
- Clear concise written and verbal communication skills
- Ability to take initiatives without being prompted and possess excellent budgeting and analytical skills.
- Strong Sales Skills
- Strong Project management Skills
- Task Originated
- Self-driven
- Result driven
- Accountability
- Pro active
- Creative problem solver
- Fast Learner
- Keen attention to detail
- Ability to analyses and gain insights from data
- Strong time management skills
- Friendly, enthusiastic and approachable manner is a must.
- Excellent verbal and written communication skills
- Proficiency in Microsoft office tools - Excel, Word and PowerPoint.
- Passion and curiosity for understanding the audience and brands of our client.
- Excellent attention to detail and strong admin skill
To succeed in this position, candidates should have the following:
- Bachelors Graduate
- 3-year experience in Advertising or event agency
- Knowledge, experience and a background within the digital marketplace is an advantage
- Ability to work calmly under pressure and meet tight deadlines
- A strong understanding of the full digital spectrum, including Software development, Apps. PPC, SEO, CMS, Social Media and Google AdWords is an advantage
- Personable and approachable communicator
- Tech savvy – if you aren’t familiar with a certain piece of software, it doesn’t take you long to figure it out
- You are comfortable analyzing and handling large amounts of data
- You are passionate for self-development
- Demonstrated passion in marketing or communications
- You are generous, purposeful, innovative, fearless and authentic
- A strong communicator with attention to detail
- You harness fundamental business writing skills
- You desire to be a subject matter expert and believe in being the champion for both your agency and your client’s brand
- You are solutions oriented and resourceful
Job Type: Full-time
Education:
- Bachelor's (Preferred)
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