Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Job Overview:
We are seeking an experienced and dedicated Scrum Master to guide and support our tech teams in delivering high-quality products efficiently. As a Scrum Master, you will facilitate the Scrum process, uphold Agile principles, and help the team overcome obstacles to ensure steady progress toward project goals. This role requires strong leadership, a deep understanding of Scrum, and a passion for fostering a collaborative and productive environment.
Key Responsibilities:
- Lead the Scrum Team: Serve as a servant leader for the Scrum team, facilitating Scrum events (daily stand-ups, sprint planning, reviews, and retrospectives) and ensuring the team adheres to Scrum practices.
- Facilitate Agile Ceremonies: Organize and lead Scrum ceremonies to foster transparency, collaboration, and continuous improvement within the team.
- Support the Product Manager: Work closely with the Product Manager to ensure the product backlog is well-defined, prioritized, and understood by the team. Assist in backlog refinement and user story development as needed.
- Coach and Mentor: Provide guidance to the team on Agile best practices, helping team members understand their roles and responsibilities within the Scrum framework. Promote a culture of self-organization and accountability.
- Remove Obstacles: Actively identify and remove impediments or roadblocks that may hinder the teams progress, ensuring they stay on track to meet sprint goals.
- Drive Continuous Improvement: Work with the team to identify inefficiencies, streamline processes, and foster an environment of continuous learning and improvement.
- Monitor and Optimize Processes: Ensure the teams Scrum processes are followed and optimized, regularly reviewing them to identify areas for improvement.
- Reporting and Insights: Track and report on key metrics related to team performance, sprint progress, and overall project health. Leverage data to drive decision-making and provide insights to stakeholders.
- Promote Transparency and Communication: Ensure clear and effective communication within the team and with external stakeholders, radiating information about progress, challenges, and opportunities for improvement.
Requirements
- Bachelors Degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Scrum Master in a tech or software development environment.
- 4 to 5 years of experience applying Agile practices, specifically Scrum.
- Scrum Master certification (e.g., Certified ScrumMaster (CSM), Professional Scrum Master (PSM)).
- Deep understanding of Scrum principles, Agile methodologies, and the software development lifecycle (SDLC).
- Strong communication, facilitation, and conflict resolution skills, with a collaborative mindset.
- Experience with Agile tools such as JIRA, Confluence, etc..
- Excellent organizational and problem-solving skills, with the ability to manage multiple tasks and priorities.
Preferred Qualifications:
- Knowledge of additional Agile frameworks (Kanban, Lean, XP) is a plus.
- Experience in scaling Agile (e.g., SAFe, LeSS) or working in a multi-team Agile environment.
- Familiarity with DevOps practices and tools.