Quality Manager - Continuous Improvement

Intertek, a global leader in quality assurance, testing, inspection, and certification services, is seeking a skilled Quality Manager – Continuous Improvement to join a high-profile infrastructure development project at NEOM, Saudi Arabia. This role is ideal for candidates with expertise in Lean methodologies, Six Sigma, and quality management systems across large-scale, international construction environments.

This resident position will be embedded at the NEOM project site, working closely with executive leadership, project management consultants, contractors, and various stakeholders to implement and oversee strategic quality and process improvement programs.

Key Responsibilities

Continuous Improvement & Quality Management

• Lead and implement Lean and Six Sigma-driven quality initiatives.
• Use tools such as PDCA and DMAIC to enhance construction project performance.
• Oversee quality across complex infrastructure programs including hotels, roads, malls, and other facilities.

Training & Capability Development

• Train project teams on Lean, Six Sigma, and Continuous Improvement principles.
• Conduct workshops such as Value Stream Mapping and Rapid Improvement Events.

Process Standardization

• Develop and enforce Standard Operating Procedures (SOPs), job aids, and checklists.
• Support consistent process documentation to align with international best practices.

Reporting & Stakeholder Engagement

• Track, report, and optimize project quality metrics.
• Collaborate with all project stakeholders including PMCs, contractors, and regulatory authorities.

Qualifications & Experience

• Bachelor's Degree in Engineering or a construction-related field.
• Lean Construction, Six Sigma (Green Belt), or Certified Quality Engineer (CQE) certification is highly desirable.
• Project Management certification is a plus.
• 8+ years in construction quality and continuous improvement, with at least 5 years of international experience.
• Proven track record of applying Lean and Six Sigma methodologies in large-scale infrastructure projects (hotels, highways, buildings, malls).
• Experience with digital Enterprise Resource Planning (ERP) systems is a plus.
• Expertise in Lean tools (PDCA, DMAIC), problem-solving techniques, and root cause analysis.
• Strong project management, organizational, and interpersonal skills.
• Ability to work effectively with cross-functional teams and communicate with stakeholders at all levels.
• Innovative with an ability to challenge the status quo and identify opportunities for improvement.

What We Offer

• The position is based in Saudi Arabia, at NEOM site, for a 12-month contract, with the possibility of extension.
• Full expat package: accommodation, allowances, travel benefits, meals, and a company car.
• Competitive compensation package
• Visa and immigration support fully handled by Intertek.
• This is a full-time, on-site role, offering opportunities for leadership development and involvement in high-impact infrastructure projects.