Project Manager (Thakel Platform) - Al Musanid

Qureos
السعودية
منذ أسبوع

A digital platform that connects shipping companies (or individuals) with heavy and medium land transportation drivers. It includes order brokerage, operations management, shipment tracking, and real-time pricing.

Job Requirements:

  • Minimum of 3 years’ experience in managing operational or digital service projects.
  • Solid understanding of the land transportation sector (direct or indirect experience is a plus).
  • Ability to manage multiple teams (Operations, Support, Tech, Driver Relations, Customer Relations).
  • Capability to build and document processes from scratch.
  • Strong communication skills with all parties involved: drivers, clients, and partners.
  • Good knowledge of project management tools and shipment tracking technologies.
  • Experience in fast-growing environments or startups.

Key Responsibilities:

  • Oversee the full launch and daily operations of the digital platform.
  • Build core processes (registration, orders, driver acceptance, shipment tracking, invoicing).
  • Coordinate with tech teams to ensure platform alignment with daily operational requirements.
  • Develop a driver database with shipment and vehicle classifications.
  • Monitor daily operational performance and improve driver-client matching efficiency.
  • Develop operational policies (insurance, collection, safety, support, evaluation).
  • Engage with logistics partners and governmental entities when needed.
  • Prepare regular performance reports covering order completion rate, response time, and customer satisfaction.

Qualifications

Education: Bachelor’s degree in Business Administration, Logistics, or a related field.

Experience: Hands-on operational experience in brokerage, delivery, or transportation projects.

Preference for candidates familiar with the Saudi or GCC land transportation market.

Skills:

  • Ability to handle fieldwork and executive tasks simultaneously.
  • Strong decision-making and on-ground data analysis skills.
  • Leadership skills in building and managing organized teams for drivers, customers, and operations.
  • Proficiency in tools such as Excel, Notion, Trello, Google Workspace.
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