Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world
Job Description
We are looking for a detail-oriented Operations Coordinator to join our team and manage day-to-day inspection coordination, client communication, and field operations.
The Operations Coordinator is responsible for end-to-end coordination and communication with clients, terminals, agents, and laboratories to ensure efficient execution of Q+Q (Quantity & Quality) inspection activities. This role involves thorough job assignment, compliance monitoring, document verification, and performance reporting in line with SGS and international standards.
- Operate in strict adherence to the SGS Code of Integrity and QHSE policies.
- Review nomination orders and assess operational feasibility, including site limitations, safety, and compliance.
- Communicate effectively with clients and provide timely confirmations, updates, and notifications of deviations or abnormalities.
- Assign field inspectors with clear instructions and ensure understanding of job scope.
- Oversee field operations to ensure full compliance with SGS SOPs, safety protocols, and international standards.
- Investigate and report any inspection-related irregularities or non-conformances.
- Review and verify field documents before submission to clients.
- Coordinate with admin for timely report preparation and invoicing.
- Monitor inspector performance and provide feedback to line managers.
- Support training and skill development of field staff.
- Ensure equipment calibration records are maintained and updated.
- Participate in client meetings and provide quotations where required.
- Ensure proper housekeeping and safety across operational storage and disposal areas.
- Conduct risk assessments as needed and intervene in unsafe practices.
Qualifications
- Graduate with minimum 2 years of experience in OGC inspection activities
- High School Certificate with 5+ years of relevant experience and IFIA certification
- Solid knowledge of Q+Q inspection procedures and industry standards
- Hands-on field inspection experience in Oil, Gas & Chemical (OGC) operations
- Strong computer proficiency
- Excellent coordination and communication skills with clients and all levels of internal teams
- Ability to handle multiple tasks efficiently and prioritize responsibilities
Additional Requirements
- Strong ethical foundation and commitment to compliance
- Proactive problem-solving and decision-making capabilities
- Capable of working in dynamic and time-sensitive environments
- Willingness to attend client sites and operational areas when needed
Additional Information
- Career development and training opportunities
- A collaborative, supportive work culture
- The opportunity to work with a global industry leader