The Implementation Engineer is responsible for documenting, installing, and testing the full line of AGFA HealthCare solutions using a combination of on-site and remote work.
The engineer will ensure consistent delivery and installation of servers, storage, networking and Operating Server configurations.
The engineer will require up to 40% travel to perform work and meet with clients and other stakeholders.
Job Duties & Responsibilities:
- Participates as a technical expert to analyse customer needs and develop site-specific workflow requirements for HL7 / DICOM integration and software upgrade, configuration, working with the customer and the AGFA Implementation team.
- Consult and design custom solutions that solve customer problems, bringing value to the customer using our solution to improve their operations
- Develop and maintain integration procedures and practices by supporting business objectives.
- Identify and resolve technical issues related to HL7 / DICOM integrations.
- Complete project deliverables on time and according to specifications.
- Communicate technical details and activity status to Project Managers, customers, and Integration Team.
- Maintain close contact and share knowledge with the internal and external teams, regional and global services.
- Review and provide input on product documentation
- Report any product or documentation issues.
- Ensuring Implementation and Integration project work processes and checklists are utilized and updated as required.
- Attend AGFA product-training, underlying technologies courses and maintain expert working knowledge of targeted products and solutions.
EXPERIENCE and SKILLS:
- Minimum of 5 years of previous experience as an HL7 SME supporting technical clients in a high tech or hospital software environment. Clinical workflow experiences an essential requirement.
- Minimum of 5 years of previous experience on Implementation and Support for RIS and PACS systems.
- 3+ years experience programming in any of these languages: C++, Java, C#.Net or Javascript, Python
- Good Knowledge of Oracle DB management and advanced proficiency in SQL, Pl SQL or Java.
- Intermediate to Advanced knowledge of Mirth and / or Orion Rhapsody Interface Engine
- Advanced working knowledge of HL7
- Advanced working knowledge of DICOM
- Experience working with external partners to create custom solutions
- Excellent communication and customer service skills
- Excellent English written and verbal communication skills
- Willing to travel