About us
InterContinental Hotels & Resorts has delighted luxury travelers since 1946, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous love stories of all time.
The brand has become synonymous with bold exploration, travel, and cultural discovery. The InterContinental The Red Sea Resort exemplifies these attributes. Set within one of the world’s most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the hotel offers guests sweeping views of the ocean and a discreet barefoot luxury immersed in a natural experience.
Each of the resort’s 210 sea-facing rooms provides immediate beach access; allowing guests to step out on to the sands of the Red Sea from the terrace. Moreover, the resort features seven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club and curated meetings and events spaces for leisure, business travelers and groups.
With the worldliness that travel brings, every stay will take your imagination to places you would never expect!
Hotel Manager
As Hotel Manager you will provide leadership direction to the hotels by maximizing financial returns, driving development of people, creating, and maintaining memorable guest experiences, executing on brand standards, and building awareness of hotel and brand in the local community. You may need to act as the General Manager in his/her absence.
Your day to day
- People
- Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers.
- Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues to recognize good performance.
- Train colleagues to make sure they deliver in compliance and to the standards we expect and have the tools they need to work efficiently.
- Recommend or initiate any HR elated actions where needed.
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
- Guest Experience
- Interact with guests and outside contacts including current and potential clients, government officials, travel industry representatives, suppliers, competitors’ local community members.
- Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities.
- Responsible Business
- Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts.
- Act as public relations representative to raise awareness of hotel and brand in the local community.
- Drive team member involvement in community organizations, activities, and businesses.
- Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
- Perform other duties as assigned. May also serve as manager on duty.
- Financial
- Help the General Manager in the development, implementation, and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential, and profitability.
- Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.
What We Need from You
- Candidates with 3 or more years of hotel management operations experience.
- a bachelor degree or certificate in hospitality management, or any related field.
- Candidates with experience working in city/beach hotels will be given preference.
- Proficiency in English for communication.
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you will become part of our ever-growing global family.