E-Merchandiser

Job Summary

• This role is responsible for gathering insights into product categories, business challenges, and customer needs, and translating them into actionable improvements. The role handles low-complexity and low-impact tasks with limited customer interface under the close supervision of managers.

Responsibilities

• Develops a basic understanding of the products or services offered by the organization in order to communicate their features, benefits, and value proposition to potential customers.
• Works on simple problems under the supervision of an experienced Category sales representative.
• Follows up with leads and potential customers to nurture the relationship, answer questions, and gather additional information.
• Collaborates with various internal teams from marketing, sales, and finance to ensure seamless execution of category plans in adherence to the organization’s policies and procedures.
• Conducts external market analysis to gather insights about the industry, competitors, and customer preferences to contribute to the development of effective sales strategies.
• Holds responsibility for product line and quota management limited to low complexity and low impact product range or customer segment.
• Collects and analyzes customer feedback and data to understand customer needs, pain points, and improvement areas to enhance future deliverables.
• Maintains accurate and up-to-date records of sales activities, customer interactions, and sales pipeline.
• Participates in training programs and gathers an understanding of product categories, business management, sales strategies, and challenges.

Education & Experience Recommended

• Four-year Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-2 years of work experience, preferably in category management, P&L management, or a related field.

Preferred Certifications
NA

Knowledge & Skills

• Agile Methodology
• Analytics
• Business Development
• Business Strategies
• Business To Business
• Customer Relationship Management
• Data Analysis
• Digital Marketing
• Go-to-Market Strategy
• Key Performance Indicators (KPIs)
• Market Research
• Marketing
• Marketing Strategies
• New Product Development
• Product Management
• Product Marketing
• Product Strategy
• Project Management
• Thought Leadership
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.

Complexity

• Learns to apply basic theories and concepts to work tasks.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.