Customs Brokerage Supervisor

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Are you passionate about international trade, compliance, leading teams? Join Expeditors as Customs Brokerage Supervisor and play a key role in ensuring smooth customs operations while developing and guiding a high-performing team.

What You'll Do:

• Supervise daily customs brokerage operations and allocate team workloads.
• Ensure compliance with internal policies, regulations, and customs requirements.
• Support audits, duty deferment monitoring, and refund processes.
• Collaborate with the Trade Compliance Manager on compliance initiatives.
• Drive process improvement and system enhancements.
• Mentor and coach team members, leading performance appraisals.
• Support customer needs with timely and accurate duty/VAT reviews.

Qualifications

What We're Looking For:

• 3–5 years of customs brokerage experience.
• Strong problem-solving, communication, and leadership skills.
• Ability to coach and build a collaborative team environment.
• Proficiency in Microsoft Excel (formulas, pivot tables) and Word.
• Knowledge of the global logistics industry.
• English proficiency (written and spoken).

Additional Information

Why Join Us:

• Paid Annual and Sick Leave
• Health and Medical Insurance
• Employee Stock Purchase Plan (ESPP)
• Training and Career Development Opportunities
• Growth Opportunities within a Global Organization
• Employee Referral Program Bonus