>>> PLEASE DO NOT APPLY TO THIS POST IF YOU DO NOT HAVE WAITER EXPERIENCE AND IS NOT IN SAUDI ARABIA <<<
Job Title: Senior Waiter / Head Waiter / Captain Waiter
Place of Work: Laysen Valley, Umm Al Hamam, Riyadh
Deployment / Start Date: Immediately
Job Summary: We are seeking passionate and experienced individuals to join our team as Senior Waiter / Head Waiter / Captain Waiter. These roles are integral to delivering exceptional service and creating memorable dining experiences for our guests. The ideal candidates will possess a deep understanding of fine dining etiquette, impeccable service standards, and a genuine passion for hospitality.
Responsibilities:
- Warmly greet and welcome guests, escort them to their tables, and provide attentive service throughout their dining experience.
- Possess a comprehensive understanding of our menu, including ingredients, preparation methods, and allergens, to confidently answer guest inquiries and offer recommendations.
- Accurately record guest orders, ensuring special requests and dietary restrictions are noted and communicated to the kitchen.
- Serve dishes with grace and efficiency, adhering to proper etiquette and timing standards.
- Offer expert guidance on beverage selections, ensuring guests enjoy a well-rounded culinary experience.
- Maintain the cleanliness and orderliness of tables, ensuring a pleasant dining environment for guests.
- Accurately process guest payments and ensure a smooth checkout experience.
- Train and guide junior waitstaff, sharing knowledge and expertise to elevate the overall service standards.
- Handle guest complaints and concerns with professionalism and tact, ensuring a positive resolution.
- Oversee the flow of service on the floor, ensuring seamless coordination between waitstaff and kitchen staff.
- Assist the Restaurant Manager/Supervisor in managing shifts, ensuring smooth operations and efficient service delivery.
Qualifications:
- Can speak English well, and Arabic (preferred)
- A minimum of 2 years of experience in a fine dining or upscale restaurant environment, with demonstrated leadership abilities.
- Excellent communication and interpersonal skills, impeccable grooming and presentation, ability to work under pressure, strong attention to detail, and a passion for providing exceptional service.
- In-depth knowledge of fine dining etiquette, beverage pairings, and food safety regulations.
- Excellent communication and interpersonal skills, attention to detail, ability to work in a fast-paced environment, strong teamwork and problem-solving abilities.
- Ability to stand for extended periods, lift and carry moderate weights, and perform repetitive tasks.
Job Types: Full-time, Permanent
Pay: ﷼2,300.00 - ﷼2,500.00 per month
Application Question(s):
- In which country are you currently located?
- Which country passport do you have?
- What is your age right now?
- What is your height?
- Have your read and confirm the job description and salary details that we mentioned for this role? Yes or No?
- If you are selected for this position, after how many days can you join our company?