We are looking for a highly organized, proactive, and friendly Administrative Officer to join our daycare team in Riyadh. This role is essential in ensuring smooth daily operations, excellent parent communication, and strong support for both management and teaching staff.
Key Responsibilities:
Welcome and greet guests warmly upon arrival, assist with their inquiries, and connect them to the appropriate department or staff member.
Handle incoming calls professionally, directing them to the correct team member and taking messages when necessary.
Manage the Daycare App used by the centre, ensuring accurate and timely updates.
Provide administrative and operational support to the Manager and all daycare staff, helping to maintain a motivated, high-morale team.
Organize and maintain efficient digital and hard copy filing systems.
Manage arrival and departure procedures for parents and children.
Share all centre news, updates, events, and schedules with parents in a clear and timely manner.
Respond to special parent requests and address any concerns, complaints, or issues professionally.
Provide information about our programs, conduct tours for prospective parents, and discuss fee structures.
Facilitate smooth internal communication between departments, management, and higher management.
Assist in ensuring all policies and procedures are followed, and update them where necessary.
Support the Manager in maintaining high standards of hygiene, safety, and cleanliness in line with the needs of young children.
Maintain confidentiality of all sensitive information.
Log, monitor, and analyze trends in accidents or incidents, implementing improvements where needed.
Demonstrate a positive approach to learning and developing new skills through teamwork and training opportunities.
Skills & Attributes Required:
Excellent communication skills with children, colleagues, management, parents, and external stakeholders.
Strong organizational, planning, and record-keeping abilities.
Professional punctuality and reliability.
Patience, empathy, and a warm, welcoming attitude.
Flexibility and adaptability to different situations.
Enthusiasm and a genuine passion for working with young children.
Trustworthiness and discretion when handling confidential matters.
Job Type: Full-time