About the role
We’re partnering with a trailblazing beauty brand, created to reflect and empower the people it serves. With products that fuse skincare benefits and rich pigment, built for both performance and climate, the brand is redefining standards from the inside out, ethically made, culturally rooted, and growing fast.
Responsibilities
- Lead daily store operations, ensuring a smooth and efficient customer experience
- Train, and coach team members to meet performance and service standards
- Monitor sales targets and KPIs, adjusting strategy to drive revenue growth
- Deliver exceptional customer service, handling escalations with professionalism
- Maintain in-depth product knowledge across skincare, makeup, fragrance, and haircare
- Ensure compliance with hygiene protocols and safety procedures specific to beauty retail
- Manage stock levels, receive shipments, and oversee inventory audits
- Implement and adapt visual merchandising in line with seasonal promotions and brand direction
- Schedule staff effectively to match peak hours, events, and promotional campaigns
- Partner with marketing to execute in-store events and build community engagement
Qualifications
- Minimum 5 years of management experience in beauty, cosmetics, or related retail
- Strong leadership skills with proven team development success
- Track record of achieving or exceeding sales targets in a competitive retail setting
- Deep understanding of beauty trends, products, and customer expectations
- Excellent communication skills and ability to resolve conflicts tactfully
- Familiarity with POS systems, stock management tools, and basic retail analytics
- Flexible availability including weekends, evenings, and seasonal holidays
- Passion for beauty, with a focus on both commercial success and customer care
To be part of this exciting opportunity, apply now or reach out directly to the team at [email protected]
Job Type: Full-time
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