Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
- Consistently offer professional, friendly and engaging service
- Assist in the all operations of the Spa and to have knowledge of all Spa menu
- Assist guest with the use of sauna, steam, day pass and spa facilities etc.
- Assist guests with product information and retail sales
- Provide guest information relating to spa menu and special offers
- Maintain stock levels and ensure all products are displayed as per standards
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Reports any problems or questions to Supervisor
- Attends pre-shift briefings and handover to Supervisor/colleague at end of shift.
- Clean and tidy the areas when necessary
- To report any equipment malfunctioning.
- To report anything which may be a Health & Safety hazard
- Other duties as assigned
Qualifications
- Saudi National
- Previous Spa or Hospitality experience preferred
- Minimum of 1 year experience at a 5* hotel spa or luxury stand-alone Spa
- Strong administrative skills including Excel Spreadsheets
- CPR and First Aid certification preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
