Solutions Engineer (Saudi Arabia)

WHAT YOU'LL DO

• Deliver presentations to customers, partners and public audiences on Acronis’ technology and solutions.
• Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions.
• Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer.
• Produce written proposals and technical responses to RFIs and RFPs.
• Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel and cloud partners.
• Conduct remote and on-site PoCs of Acronis solutions.
• Support existing channel and cloud partners on technical queries.
• Develop customer solution proposals and supporting documentation for review by the customer and Acronis management.
• Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.
• Maintain knowledge on major industry developments; be capable of handling customer inquiries on these matters

WHAT YOU BRING

• 5 or more years’ experience as a PreSales/Sales Engineer or a similar customer facing technical role.
• Supporting internal sales, partner and customer ecosystem on solutions based around:
• IT Security software and/or hardware
•  Backup, Disaster Recovery and Storage solutions.
• OT environments
• Service Provider focused solutions

Technical Knowledge should include many of the following:

• Good Understanding of IT storage software and computing architectures, including experience in networks, operating systems and applications.
• Good Understanding the specifics of software and hardware in Industrial Automation environments.
• Good working knowledge of  Virtualization and Cloud technologies.
• Knowledge of  IT security industry (Endpoint Security, Email Security, Data Loss Prevention) with the ability to evaluate the competitive strengths and weaknesses of products.
• Strong knowledge of Microsoft and Linux operating systems.
• Knowledge of SaaS and IaaS based technologies: iMicrosoft o365 and Azure, Google Gsuite, Amazon AWS, etc.
• Knowledge of Databases like, SQL, Oracle, MySQL-
• Knowledge of Microsoft applications: Active Directory, Exchange,  SharePoint
• Ability to translate customers business requirements into technical solutions which deliver genuine benefits back to the business.
• Analytical / Interpersonal Skills
• Presentation skills (critical)
• Public speaking skills.
• Must be a good listener, creative, intuitive, and have the ability to resolve problems in potentially stressful situations.
• Must be a confident and assertive professional, acting as an independent but also capable of working within a team.
• Must display effective management of time and resources with strong project management skills.
• Must be an articulate, persuasive and polished oral and written communicator, able to effectively discuss and negotiate around technical issues.
• Self-motivated, customer oriented, resourceful and enthusiastic, showing an intense entrepreneurial mindset.

WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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