About InterSystems:
InterSystems is the power behind some of the world’s most important applications. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries.
We have a wide variety of products and opportunities available to entry-level applicants, so the intern program was created as a way to provide recent graduates the opportunity to experience the sales team within our company.
Program Structure:
- Begin the program with an accelerated training in our TrakCare products
- Focus on cultivating and ultimately managing current Trakcare customers
- Develop Business development and project management skills along the way
Role Summary:
As a Graduate Sales Account Manager, you will join our growing Middle East team and participate in a structured development program through training, personalized mentorship, and frequent collaboration with cross-functional groups. The program is aimed at building future leaders in sales and client relationship management. This entry-level role is ideal for ambitious graduates who are passionate about technology and eager to learn how to support customers and drive business growth.
Working alongside experienced account managers, you’ll gain exposure to leading healthcare organizations, real customer interactions, and strategic business development activities.You will drive growth by identifying opportunities and ensuring customer satisfaction.
Key Responsibilities:
- Client Relationship Support
- Build and maintain strong relationships with existing clients across public and private healthcare sectors
- Act as a key advocate for clients to ensure they receive a high level of service from InterSystems
- Understand client business needs and help develop strategic account plans aligned with their goals
- Sales & Business Development
- Learn how to identify new business opportunities and work on full sales cycle from lead generation to closing.
- Participate in strategic planning processes and develop account plans to ensure client’s optimum return on their investment and the development of long term, secure and healthy revenue streams for InterSystems.
- Respond to RFPs, create proposals and collaborate with internal stakeholders (Pre-Sales, Marketing, Technical Support) to drive sales success.
- Customer Success
- Ensure client satisfaction through ongoing support and relationship management.
- Monitor client usage and adoption to identify expansion or support needs.
- Support the coordination of client projects with internal technical, delivery, and support teams.
- Training & Learning
- Participate in InterSystems’ onboarding, product, and sales training programs.
- Continuously develop understanding of InterSystems’ technologies, solutions, and industries served.
- Reporting & Forecasting
- Maintain accurate pipeline and forecast data
- Manage the achievement of licence, implementation and support revenues.
- Monitor user adoption, revenue, Accounts Receivable, and any contract renewals.
- Prepare reports and assist in internal account reviews and strategic account activities.
Qualifications:
- This role is intended for recent or soon to be graduates from a Bachelor’s, Master’s
- Interdisciplinary academic work in Computer Science, Physics, Math, Bioengineering or STEM preferred
- Excellent verbal and written communication skills in English (Arabic is a plus)
- Strong interest in sales, technology, and customer engagement
- Problem solving and Critical Thinking
- A genuine interest and technical curiosity for software in the healthcare sector (ours and others)
- High level of initiative, curiosity, and eagerness to learn
- Strong problem-solving and organizational skills
- Confidence in presenting to stakeholders at various levels
- Familiarity with enterprise software or healthcare systems (e.g. EHR, ERP, or integration engines) is a plus
- Ability to travel within the region
What we offer you:
- The opportunity to work with globally recognized technology and leading healthcare organizations in the region
- Comprehensive training in sales, technology, and industry knowledge
- Opportunities to attend regional and international industry events
- Career growth and learning opportunities
- A supportive and innovative work environment in a mission-driven company
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
