As we continue to grow, we’re looking for a proactive and relationship-driven Relationship Team Leader to lead and inspire our front-line client team. In this key role, you’ll manage a team of Relationship Managers, build strong connections with SME clients, and deliver tailored financing solutions that support business growth. You’ll act as a trusted advisor, uncover new opportunities within the portfolio, and ensure a smooth lending experience by working closely with credit and operations teams.
Key Requirements:
Build, manage, and deepen relationships with SME clients, acting as a strategic partner to support their financing needs.
Understand clients’ financial goals and provide tailored lending solutions that align with their business objectives.
Act as a trusted advisor by delivering expert financial guidance and insights to strengthen client relationships.
Identify and capitalize on growth opportunities within the existing client base to expand wallet share.
Proactively acquire new SME clients to grow the lending portfolio and increase market penetration.
Monitor client portfolios for potential risk indicators and take timely, proactive action to mitigate exposure.
Ensure full compliance with internal policies and regulatory requirements in all client interactions and documentation.
Oversee the end-to-end lending process, including new borrowing applications, renewals, and documentation management.
Lead, manage, and develop a team of Relationship Managers, fostering a high-performance culture.
Drive team success through regular coaching, performance reviews, and clear goal setting.
Collaborate closely with credit, risk, and operations teams to ensure efficient and seamless service delivery.
Represent Lendo at client meetings, industry events, and networking forums to enhance brand visibility and generate new business leads.
Qualifications:
5 years of experience in sales, relationship management, or business development within the financial services, FinTech, or lending industry.2+ years in a leadership or managerial role, preferably in a fast-paced, high-growth environment.
Experience in Shari’ah-compliant financial products and services is highly desirable.
Skills and Competencies:
Strong leadership, coaching, and team-building skills.
Proven successful customer acquisition, retention, and revenue growth track record.
In-depth knowledge of sales strategies, CRM systems, and performance management.
Strong understanding of regulatory frameworks and compliance within financial services in Saudi Arabia.
Excellent communication, negotiation, and interpersonal skills.
Ability to think strategically while executing tactically, focusing on results.
Fluency in Arabic and English is a must.
