Key Responsibilities
- Define and lead the IT PMO strategy, operating model, and governance framework for effective project oversight and value
delivery.
- Manage the enterprise IT project portfolio, ensuring alignment with strategic objectives, budgets, timelines, and capacity plans.
- Oversee program and project lifecycle management, including intake, prioritization, planning, execution, monitoring, and closure.
- Ensure governance gates are established and enforced (e.g., business case validation, architecture review, UAT, go-live
readiness).
- Lead project risk, issue, dependency, and change management across programs.
- Provide strategic oversight of vendor delivery and contract compliance for outsourced or hybrid delivery models.
- Drive adoption of standardized project delivery methodologies (e.g., Agile, Waterfall, SAFe) and ensure integration with ITQMS,
EA, and ITSM processes.
- Ensure accurate, timely reporting of KPIs, project health dashboards, and executive scorecards.
- Lead periodic executive steering committees, project reviews, and investment governance forums.
- Coach and mentor program managers, project managers, and PMO staff to improve delivery maturity and consistency.
Requirements
QUALIFICATIONS
- Bachelor’s or Master’s degree in IT, Business, Engineering, or a related field.
- Strong background in IT delivery, transformation, and project governance.
Experience
- Minimum of 15 years in IT project delivery, with at least 8 years in PMO or program leadership roles.
- Proven success in managing large-scale digital, infrastructure, or enterprise systems programs.
- Experience interfacing with executive leadership, CIOs, and enterprise PMOs.
Technical Skills
- Proficiency in project/portfolio management tools (e.g., MS Project, Clarity, ServiceNow PPM, Jira Align).
- Familiarity with ITSM, ITQMS, and EA governance models.
- Strong understanding of delivery methodologies (Agile, SAFe, PRINCE2, PMP/PMI).
- Financial planning and budget management for large-scale portfolios.
Leadership Skills
- Executive presence and ability to influence across C-level, business, and delivery functions.
- Skilled in building governance culture, delivery discipline, and cross-functional alignment.
- Able to resolve conflicts, balance priorities, and drive decisions in high-stakes environments.
Preferred Certifications
· PMP® (Project Management Professional) or PgMP® · SAFe Program Consultant (SPC) or Agile Leadership certification · MoP® (Management of Portfolios) or PfMP® · ITIL v4 Foundation or COBIT for IT governance alignment
Key Competencies
- Strategic thinking and enterprise-level delivery vision.
- Results-driven mindset with strong execution discipline.
- Analytical, structured, and KPI-focused.
- High integrity, accountability, and resilience under pressure.
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