Key Account Manager- Gas and Process Division

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

ACSME Gas & Process Aftermarket is responsible for providing support to all our customers in the MENA Region and Africa.

Primary responsibility will be to engage our customers in a professional and prompt manner in order to meet their requirements for Aftermarket Products and Services. You will be the primary interface between the customer and our three product companies in order to ensure the prompt processing of customer inquiries.

Responsibilities:

Primary ownership and responsibility of Inquiry to Remittance of the assigned territory

Regularly interface with customer to identify needs and requirements

Liaise with the relevant product company to prepare customer proposals

Follow up on customer proposals through closing

Follow up with customers regarding payment issues and coordinate resolution as required

Aggressively work to reduce customer past dues

Maintain CRM data in relation to machine population and all activities

Continual assessment of customer base and market analysis

Track monthly shipments and ensure all requisite shipping information/documentation is provided in a proactive manner

Strive to ensure customer satisfaction

Provide feedback to the product companies regarding potential new products and services

Cooperate as required where local agents are utilized

Take all actions required to ensure divisional target (financial/efficiency) are met or exceeded

Generate monthly reports as required

Perform assigned duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.

Take whatever action is appropriate and required to get the job done in a timely manner and to establish and maintain communications with all people/employees considered necessary

Always project a professional customer-oriented image

To succeed, you will need

Experience requirements

• Mechanical, electrical/electronic or instrumentation & controls degree
  or relevant technical knowledge / trade qualifications
• Minimum 2 to 5 years proven sales experience with rotating equipment, preferable with turbo machinery
• Knowledge about process technology or contractual marketing would be of advantage
• Solid Aftermarket sales experience, preferable in the Oil & Gas- or Petrochemical industry
• Proven track record of delivering profitable sales results

Knowledge

• Fluent in English Familiar with Microsoft Office products, particular with Word and Excel

Educational requirements

• Bachelor degree in Mechanical or Electrical Engineering

Personality requirements

• Ability to work independently and also as a team player
• Self-motivated, self-confident and dynamic person
• Excellent interpersonal skills
• Highly flexible and willing to adapt working time to business requirements
• Overall willingness to do what it takes

Country and city description

This position will be based in Al Khobar, Saudi Arabia.

In return, we offer you

What you can expect from us?

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.

The regional support center operating under the legal name and umbrella of Atlas Copco Services Middle East within the Compressor Technique Business Area has started operating as of January 1st, 2003.This regional support center has been created to give both technical and commercial support to our distributors, and to continue developing the business in the region.

City
Al Khobar

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.