Job Description
TRAM Interface Manager Duties
The Interface Manager is accountable for the successful development and implementation of the interface management efforts in accordance with client vision. The Interface/Stakeholders Manager must ensure that all interfaces affecting the TRAM Project are identified and managed, and that the resulting agreements and actions are adequately documented. The Interface Manager must:
- Establish and execute interface management procedures and tools to ensure that those necessary interfaces activities can be accomplished in a timely manner throughout the Project Life Cycle;
- Set up and run Stakeholders management procedures and tools;
- Keep the Project Manager, Project Director informed of the status of all key interface issues;
- Keep the Project Manager, Project Director informed of the status of the external stakeholders issues;
- Coordinate with client representative to ensure that client is informed about all key interface issues;
- Coordinate with the Risk Manager regarding risk assessments of interface issues to identify necessary actions appropriate to protect the TRAM Project Team and client;
- Coordinate with the RAM department to ensure that all system and civil requirements are well captured and defined;
- Audit and correct deficiencies of the interface efforts undertaken by the Project Team;
- Manage the overall interface management efforts of the Project Team and update the procedures and efforts to achieve the desired outcomes.
- Responsible for overseeing all Stakeholders
- Responsibility for all activities directly related to the Stakeholders Management, to ensure that all stakeholders are identified and shared with the DB Contractor and that the list is kept updated;
- Ensure that Communication between the DB Contractor and the stakeholders is established
Qualifications
- Minimum 15 years of experience.
- Prior experience in similar project in nature
- Communication skills
Additional Information
This role is responsible for managing stakeholder engagement and interface coordination for a major Tram infrastructure project. The position requires close collaboration with various external and internal entities to ensure alignment across all project phases and mitigate any potential interface conflicts.
Key Responsibilities:
Identify and maintain an up-to-date list of all stakeholders involved in the Tram project, including local authorities, government departments, utility providers, and relevant agencies.
Develop and maintain comprehensive Interface Control Forms (ICFs) to proactively manage and mitigate any interface gaps between key stakeholders and the design and construction contractors.
Establish tools and processes for monitoring stakeholder engagement and interface management activities.
Initiate and manage communication with stakeholders related to security, traffic management, land acquisition, and other key regulatory matters.
Coordinate with the national electricity provider to manage power supply requirements for the Tram system.
Oversee fire life safety interface coordination with the Civil Defense authority.
Facilitate approvals and permits required for the Tram system’s integration within the broader urban environment.
Manage interface procedures with regulatory bodies, including those responsible for telecommunications and public safety, in coordination with the contractor.
Identify and escalate key interface risks and issues to the appropriate program leadership teams.
Representative Stakeholders May Include:
Municipal authorities
Fire and civil defense departments
Traffic and public safety departments
Transportation and mobility regulatory agencies
Telecommunications regulators and operators
National utility providers (electricity, water, drainage, etc.)
Contractors and consultants operating in proximity to the Tram corridor
Fare collection system suppliers
Other public and private sector projects interfacing with the Tram initiative
