Job Description:
SCCM+MDM - JL4.2
Responsibilities
- Superior knowledge on MECM/SCCM 1611/1706/1806/2107 CB, DXCCAE or SM9,Service Now
- Should have proven knowledge of Incident management and service request handling. Should be able to resolve the issues independently.
- Good technical, communication and presentation skills.
- Patch Management/ ADR/O365/ Windows update Rings
- Windows updates/In-place upgrade/PXE/MDT
- Operating system concepts and upgrades
- knowledge of Packaging Process and Scripting
- Compliance and vulnerability process
- Cloud management Gateway concept and implementation
- CA based environment working experience
- Application deployment and monitoring
- Server upgrade, Backup and restore
- Experience in troubleshooting issues related to Intune Modern Management, Microsoft Endpoint Management, MAM & MAM-WE.
- Knowledge of DEP, APNS, VPP and ABM etc.
- Knowledge of managing Android, iPhone and MAC devices in Intune
- Experience in troubleshooting issues related to Co-management environment
- Cloud knowledge especially related to Intune
- Expert in handling Intune MDM console and proactively monitor the device OS breakups, compliance check, passcode policy, ownership, & Last seen breakups.
- Knowledge of Windows Autopilot, update rings, SCEP, PKCS
- Reimage and Re-build the Windows devices.
- Knowledge of application deployment and troubleshooting for MDM as well as for Windows 10 devices
- Basic knowledge on Azure identity and AAD
- Knowledge of Hybrid technology for MDM and Modern management of Windows 10 devices
- Knowledge of Jamf will be an added advantage
Desired Skills and Qualifications
- Overall min. 7 years of experience in Information Technology (IT) and min. 5-7 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
- Knowledge on Microsoft Intune architecture and engineering experience in planning, deploying, and managing hybrid enterprise environments.
- Experienced in documentation skills, in areas such as architecture and engineering product documents like: Low/High level design, Deployment, User, Testing.
- Hands-on experience in design and implementation of Intune and related technology solutions, including but not limited to, Active Directory (AD), Microsoft Deployment toolkit, Windows 10, Group policy configuration and Application packaging.
- Experience in Modern Windows Device Management - Intune, Autopilot
- Must have knowledge on Co-Management and its configurations
- Experience in Compliance policy, Conditional access policy implementations and Role based Access control
- Knowledge on PowerShell scripting.
Nice to have skills:
- Experience in Microsoft Defender, Azure and windows servers
- Experience in iOS, Android, and Windows application signing, provisioning
- Good communication skills with ability to represent in global meeting/forums/customers.
- Good understanding of network infrastructure.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
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