ToYou is a leading online Saudi food ordering and delivery super-app with one of the largest and most comprehensive networks of merchants across the Kingdom of Saudi Arabia. We seek to deliver all necessities across the Kingdom, whether they be from restaurants, supermarkets, pharmacies, or more.
At ToYou we aim to provide all our customers with a great experience by connecting them with thousands of merchants across Saudi Arabia, and we take great pride in our diverse team which represents different backgrounds, experiences, and visions. We truly value them and count them as a key factor to our success. So, if you are interested in joining a team full of intelligence, ambition, and great talent, ToYou is the right place for you.
We are looking for an experienced Head of Creative, who will lead the in-house creative team to develop impactful, brand-aligned, and performance-driven creative work across all customer and partner touchpoints. This role oversees the full creative output, including brand campaigns, tactical promotions, and ongoing communication efforts for a fast-paced delivery platform. Head of Creative manages a cross-functional team of copywriters, visual designers, and a photographer - driving creativity, consistency, and commercial impact.
Responsibilities:
1. Creative Strategy & Brand Stewardship
- Define and evolve the brand’s creative direction to ensure a distinctive and unified brand presence across channels
- Lead concept development and execution for integrated campaigns that build brand equity while supporting business growth
- Balance long-term brand storytelling with short-term promotional messaging that drives traffic, conversions, and customer engagement
2. Tactical & Promotional Campaign Development
- Oversee the creation of campaign assets for product launches, seasonal promotions, special offers, and localized marketing efforts
- Ensure all tactical communications are visually compelling, on-brand, and optimized for performance
- Collaborate with the marketing team to translate business objectives into clear, actionable creative briefs and deliverables
3. Creative Team Leadership
- Manage and inspire a high-performing in-house team of copywriters, visual designers, and a photographer
- Provide clear creative direction, mentorship, and structured feedback to support individual growth and elevate overall team performance
- Foster a collaborative and innovative environment where great ideas can emerge and be executed efficiently
4. Cross-Functional Collaboration
- Work closely with teams across Marketing, Product, CRM, Social, BD and Operations to ensure creative alignment and campaign effectiveness
- Act as a creative partner to internal stakeholders, providing strategic input and creative solutions that serve both brand and commercial goals
5. Executional Excellence & Workflow Management
- Oversee creative production from concept through to final delivery across digital, print, social, in-app, CRM, and offline channels
- Ensure smooth project management, prioritization, and resource allocation within the creative team to meet deadlines in a fast-moving environment
- Maintain high standards for creative quality, brand consistency, and message clarity across all outputs
Requirements:
- 10+ years of experience in creative leadership roles, ideally in fast-paced consumer tech, retail, e-commerce environments, or top-tier advertising agencies
- Fluent in English and Arabic
- Strong portfolio showcasing brand and promotional campaign work across digital and offline media
- Proven ability to balance creative excellence with commercial impact
- Experience leading and developing multidisciplinary creative teams
- Proficiency in Adobe Creative Suite, Figma, and related creative and collaboration tools
- Outstanding communication, storytelling, and presentation skills
- Deep understanding of digital performance marketing and customer-centric design
What we offer:
- Competitive Salary
- 21 Vacation Days plus Public Holidays
- Medical insurance for Employees & Families
- Contemporary work environment
- Coffee & Tea in the Office
- Regular Team Meals
Interested applicants are requested to submit their CV in English.
All applications will be treated in strict confidence.
