This internship will start on September 1st with part time schedule and it's for 12 months.
Responsibilities
Become our customers’ trusted technical advisor and develop a deep knowledge of their Oracle systems and needs. You’ll support the operation of customer platforms onsite and in cloud, delivering services that drive customer success an innovation.
Provide production operation support for Database and Cloud systems
Support the stability, availability, and performance of critical business systems
Install, configure, and operate Database, Exadata and other Oracle Infrastructure Platform products
Deliver solution architecture advice, reviews, and conceptual support
Analyze product problems to find resolutions
Resolve new and complex issues, research technical enquiries, and handle user problems
Support software installation, configuration, health checks, and performance assessments
Educate customers on product features, issues, evolutions, upgrades, benefits, and patches
We also use…
Exadata and Oracle Database Appliance (ODA); Oracle DBA and Oracle Secure Backup (OSB)
OCI, Unix, Linux, Solaris, and ZFS Storage ;Real Application Clusters and Grid Infrastructure
Enterprise Manager OEM and Grid Control; Oracle VM, Directory Server, and ASM
Network switches, protocols, and security; Load balancer, Java, xml, SQL, shell scripting
Required Skills/Experience:
Currently pursuing or recently graduated with a degree in Computer Science, Information Technology or a related field.
Excellent organizational and project management skills, with a strong attention to detail.
Clear and professional verbal and written communication skills.
Strong interest in technology, especially AI and cloud computing.
Ability to work collaboratively in a multicultural, geographically distributed team environment.
Proficiency with Microsoft Office and virtual event platforms such as Zoom
English and Arabic advanced language skills;
What We Offer:
Hands-on experience running impactful customer events in a global technology organization.
Mentorship and support from experienced Customer Success Managers and Leaders
Opportunity to learn about the latest trends in AI, cloud computing, and customer engagement.
Exposure to customers, partners, and senior leaders across the EMEA region.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
