About The Role
As a Crew Services Officer, you will play a critical role in supporting the operational readiness of our crew. You’ll be responsible for managing all administrative functions related to aircrew and flight dispatch licensing, while ensuring full compliance with regulatory standards. This is an opportunity to contribute to the success of Riyadh Air’s flight operations by upholding the highest standards of accuracy, efficiency, and service.
What you’ll do
Oversee the end-to-end licensing process for aircrew and flight dispatch personnel, including initial applications, renewals, and endorsements.
Maintain up-to-date records for all mandatory crew documentation, including licenses, visas, medical certificates, and training compliance.
Monitor expiries and coordinate timely renewals to ensure continuous regulatory compliance.
Liaise with the General Authority of Civil Aviation (GACA) and other authorities to ensure alignment with licensing regulations.
Collaborate with internal departments such as Training and Regulatory Affairs to ensure procedural consistency and policy alignment.
Assist crew members in understanding licensing requirements and documentation procedures.
Respond to inquiries from internal stakeholders and regulatory bodies in a timely and professional manner.
Safeguard sensitive crew data, ensuring full compliance with data protection and privacy standards.
Prepare reports and support internal and external audits related to crew licensing and documentation.
Coordinate visa appointments and prepare supporting documents as required.
Champion safety, health, and environmental compliance in every aspect of your work.
About You:
What you’ll bring
Minimum 2 years of experience in aviation administration, crew services, or licensing.
Strong understanding of regulatory frameworks, ideally including GACA requirements.
Excellent organizational skills and attention to detail.
Proven ability to manage confidential information with integrity and discretion.
A proactive, service-oriented mindset with the ability to thrive in a fast-paced environment.
Why join Riyadh Air?
We’re not just building an airline—we’re building a legacy. At Riyadh Air, you’ll be part of a global team that’s setting new standards in aviation. We offer a dynamic, inclusive environment where your contributions matter, and where innovation drives everything we do.
