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accountant
محاسب
hse officer
مساح
مهندس
electrical engineer
دوام جزئي
mechanical engineer
عمل عن بعد
نساء
warehouse
civil engineer
منطقة الرياض
Jeddah
المنطقة الشرقية
Riyadh
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Dammam
منطقة المدينة المنورة
Medina
Tabuk
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Cloud Solution Architecture - Contact Center As A Service

Microsoft
Riyadh, منطقة الرياض
دوام كامل
منذ يوم

Cloud Solution Architecture - Contact Center As A Service

Riyadh, Saudi Arabia


Date posted
Aug 28, 2025
Job number
1855609
Work site
Up to 50% work from home
Travel
25-50 %
Role type
Individual Contributor
Profession
Customer Success
Discipline
Cloud Solution Architecture
Employment type
Full-Time

Overview

As a Cloud Solution Architect specialising in Dynamics 365 Finance & Operations (F&O), you’ll lead transformative cloud migrations across the Middle East and Africa. This is a rare opportunity to as the sole F&O professional in the region to drive impact through the design and integration of complex systems into the Dynamics 365 ecosystem.
You’ll work across multiple countries, delivering high-value solutions that help customers modernise legacy platforms and realise tangible ROI. With a blend of remote and on-site engagements, this role offers both flexibility and the chance to build deep relationships across diverse markets. You’ll be at the forefront of Microsoft’s AI and cloud transformation, collaborating with top-tier partners and vendors to shape the future of enterprise systems.
Find out more about our culture and values, and the environment you will be working in.

Qualifications

Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Additional or preferred qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
6+ years experience working in a customer-facing role (e.g., internal and/or external).
6+ years experience leading technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).


Responsibilities

Use customer insights to align Business Applications solutions with business outcomes, accelerating delivery and adoption through value-based engagements and reusable IP.
Deliver technical sessions and workshops to support customer skilling, operational health, and cloud readiness.
Share customer feedback with internal Microsoft teams to drive product and service improvements.
Guide decision-makers to realise value from Microsoft technology through solution optimisation, performance efficiency, and operational excellence.
Resolve blockers preventing go-live or broad usage by applying technical, functional, and project management expertise using Microsoft best practices and IP.
Identify growth opportunities by matching customer needs with Microsoft Business Applications capabilities and value propositions.
Continuously develop skills to better support customer and Microsoft business goals.
Share expertise in communities, contribute to IP creation, and reuse assets to accelerate customer transformation.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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