Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
This role guides the creation and delivery of complex technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
Guide the creation and delivery of complex technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).
Identify areas of improvement for user and technical requirements, specifications development, solution design and development, propose technical solutions, and provide a high-level design of technical or service solutions to meet the client’s requirements.
Take ownership of user support, troubleshooting, design, configuration, and escalated problem management.
Guide the development of technical training and training programs.
Oversee the design and configuration requirements in relation to RFP / RFI and proposals of complexity.
Guide the solution roadmap and milestones.
Contribute to the knowledge base of solutions and services by sharing best practices and lessons learned with clients.
Understand the client’s environment, business needs, and provide expertise and consulting on the relevant solutions.
Work closely with vendors to understand their strategies for solutions and services, and articulate the roadmap and associated impacts for clients.
Identify process improvements and ensure compliance with process and policy governance by continuously reviewing processes.
Perform any other related tasks as required.
- Extended understanding of IT industry environment and business needs.
- Extended knowledge of market, verticals, horizontals, business administration and business change.
- Extended ability to lead technical design workshops with the client and internal business stakeholders.
- Extended technical, quantitative and analytical capabilities.
- Extended ability to work with clients and business teams to create client-orientated solutions and services.
- Excellent interpersonal skills with the ability to develop and maintain strong stakeholder relationships.
- Extended ability to recognize opportunities for enhancement and continuous improvement.
- Extended ability to establish and manage processes and practices through collaboration and the understanding of business.
- Ability to manage urgent and complex tasks simultaneously.
- Passion for learning about new industry trends and technology advancements.
- Bachelor’s degree or equivalent in Computer Science, Information Technology or Business or a related field.
- SAFe Agile or Program or Project Management certification(s) is desirable.
- Relevant vendor / technology certification(s) is desirable.
Workplace type:
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
