Company Description
Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
- Assist guests with spa related information, giving them personal attention, anticipate their needs and be an escort to the appropriate facilities
- Keep the Spa areas clean, neat, stocked and organized at all times
- Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required
- Act as a host in the locker room and relaxation areas, ensuring that guests find their treatments, are served water, etc.
- Prepare rooms for treatments according to specified guidelines/SOPs.
- Ensure stocking of all spa amenities and toiletries.
- Consistently engaging with guests.
- Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required.
Qualifications
- Customer service experience required, preferably within a Luxury hotel environment
- Housekeeping experience preferred
- High School Diploma or equivalent
- Ability to work well independently and as a team