Senior Manager - Claims Advisory

Company:

Description:

We are seeking a talented individual to join our Claims Management team at Marsh McLennan. This role will be based in a larger country and is a hybrid role that has a requirement of working at least three days a week in the office. The Claims Manager II will lead a team managing multiple product lines and a major client portfolio with claims exceeding $75M, ensuring high performance and client satisfaction.

We will count on you to:

• Proactively manage departmental performance to achieve quality, compliance, and productivity targets.
• Lead operational activities, manage workloads, and ensure team performance meets client agreements and regulatory requirements.
• Oversee service delivery, ensuring adherence to compliance and professional standards while resolving business issues.
• Manage complex claims and negotiations, providing expertise and guidance to colleagues and stakeholders.

What you need to have:

• Bachelor’s Degree or equivalent university degree; CII qualification preferred.
• At least 7-10 years of work experience, with a minimum of 7 years in claims/technical insurance or financial services and 5 years in management.
• Strong communication, organizational, and interpersonal skills, with proficiency in Microsoft Office tools.

What makes you stand out:

• Proven experience in resource and cost management within the insurance market.
• Strong leadership qualities and the ability to influence multiple stakeholders.
• Experience in handling complex negotiations and managing significant value claims.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.