As a Sales Agent - Retail Operations at Six Flags Qiddiya City and Aquarabia, you will play a crucial role in enhancing the overall guest experience by providing exceptional service and support across our retail and food & beverage outlets. You will be responsible for actively engaging with guests, showcasing our products, and driving sales through excellent product knowledge and customer interaction. This role involves working as part of a dynamic team to meet and exceed sales targets while ensuring a welcoming and enjoyable environment for all visitors.
Key Responsibilities:
- Engage with guests in a friendly and professional manner to promote products and drive sales.
- Maintain a thorough knowledge of product offerings, seasonal promotions, and retail policies.
- Process sales transactions accurately and handle cash and payment systems following company standards.
- Assist in inventory management by restocking shelves and maintaining visual merchandising standards.
- Respond to guest inquiries and concerns, providing prompt and effective resolutions.
- Support team members and contribute to a positive guest service atmosphere.
- Participate in location cleanliness and tidiness, ensuring that all areas meet safety and health standards.
- Assist with special events and promotions as needed.
Requirements
Qualifications
- High school diploma or equivalent is required; additional education in a related field is a plus.
- Previous experience in sales, retail, or customer service preferred.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong ability to engage with guests and build rapport quickly.
- Sales-driven mindset with a focus on achieving individual and team targets.
- Ability to work in a fast-paced environment and can handle multiple tasks simultaneously.
- Detail-oriented with a commitment to maintaining product presentation standards.
- Basic math skills for handling cash transactions.
- Flexibility to work a varied schedule, including weekends, holidays, and evenings as required.
- Proficiency in using retail POS systems and familiarity with cash handling procedures.
- Ability to cooperate and work well within a team environment.