Company Description
Mӧvenpick Hotel & Residences Riyadh
Job Description
We are seeking a professional and friendly Receptionist to join our team in Mӧvenpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail-oriented, guests-focused, and highly organized, with the ability to handle multiple tasks efficiently.
- Greet and welcome visitors, guests, and clients in a professional and friendly manner
- Manage the front desk area, ensuring it remains tidy and presentable at all times
- Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
- Schedule appointments and maintain calendars for executives and meeting rooms
- Assist with check-in and check-out procedures for guests
- Manage visitor logs and issue visitor badges as required
- Provide general administrative support, including data entry, filing, and document preparation
- Coordinate mail and package deliveries, ensuring proper distribution
- Assist with basic office management tasks, such as ordering supplies and maintaining inventory
- Support other departments with various administrative tasks as needed
- Ensure the security and confidentiality of guest and company information
- Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers
Qualifications
Education: High school diploma or Bachelor's required; diploma in hospitality or tourism preferred.
Experience: 1–2 years in hotel front desk or guest services preferred.
Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.
Languages: Fluent Arabic, proficient English;
Soft Skills:
Excellent communication and interpersonal abilities.
Professional appearance and hospitality demeanor.
Strong problem-solving and multitasking under pressure.
Attention to detail and organizational skills.
Flexibility with shift schedules (including weekends and holidays).